Overview
Administrative Specialist Jobs in Norwood, MA at Archimedia Solutions Group, LLC
Administrative Assistant that will handle phone calls, job scheduling, and other administrative tasks
Description
Administrative Assistant (Part-Time, Hybrid)
Joe Cool’s Heating and Cooling – Airmont, NY
Job Type: Part-time (3 Days a week, 9am-1pm)
Work Location: Sloatsburg, New York
Joe Cool’s Heating and Cooling is looking for a motivated and detail-oriented Administrative Assistant to join our team in a full-time, hybrid role. This position is perfect for someone who is highly organized and excels in communication. The role requires only one day per week in the office, with the remainder being remote. You will also work with American Home Shield (AHS), a home warranty company, to process service requests and handle administrative tasks.
Key Responsibilities:
Phone Support & Job Scheduling:
Answer and log all incoming phone calls.
Schedule jobs and appointments in Jobber.
Route calls to the appropriate department.
Escalate emergency calls to management for immediate action.
AHS Portal and Email Management:
Monitor and manage emails related to American Home Shield (AHS).
Process service requests through the AHS portal (Front Door).
Submit invoices and obtain necessary authorizations through AHS.
Communicate with AHS representatives and customers as needed.
Follow-up on Quotes:
Make follow-up calls on outstanding quotes.
Administrative Support:
Manage day-to-day transactions and administrative tasks.
Assist management with additional duties as assigned.
Qualifications:
Excellent verbal and written communication skills.
Srong organizational and multitasking abilities.
Familiarity with Jobber software (preferred) or willingness to learn.
Ability to work independently and efficiently in a hybrid environment.
Previous experience in administrative support or customer service preferred.
Benefits:
Flexible work schedule
Competitive pay based on experience.
Salary
$17 – $20 per hour
Title: Administrative Specialist
Company: Archimedia Solutions Group, LLC
Location: Norwood, MA
