Overview
Administrative Support Jobs in Cincinnati, OH at Sheakley Group, Inc
Full Job Description
QUALIFICATIONS
Knowledge and skills at a level normally acquired through the completion of a high school education or equivalent experience
Above average computer skills
Typing – 30 to 40 WPM
10 key – 9000 KPH preferred / 30 WPM
Ability to manage sensitive information and maintain a high level of confidentiality
Excellent customer service skills
Excellent verbal and written communication skills
ROLE ANDRESPONSIBILITIES
Reports directly to the Administrative Support Team Leader
Opening, sorting, and distributing departmental mail daily
Scanning and converting documents from mail, BWC or other sources into the system daily and ensuring appropriate date stamps and indexing
Accurately prepping (indexing) document in the imaging system for distribution to appropriate staff members
Timely completion of documents
Organized, attentive to detail, dependable, resourceful
Able to make timely and accurate decisions, strong ability to multi-task
Ability to meet and maintain quality, production, and other performance requirements
Printing various letters and reports to be distributed to clients, injured workers, attorneys, Third Party Administrators (TPAs) and other parties daily
Fulfills request for medical documentation
Fills employer supply requests
Processes Change of Physician (C-23) forms within timeframe set by the Ohio BWC
Assists in meeting or exceeding Sheakley and BWC goals and measurements
Other duties as assigned by Team Leader, Supervisor or Management
Assists with other departments as needed to facilitate the MCO’s workflow
Upholds Sheakley’s core values
PHYSICAL & MENTALDEMANDS
Ability to sit for prolonged periods of time
Ability lift files, reach and carry up to 25 pounds
REQUIREMENTS
Full time or part time position
Able to work in the office or work from home
Title: Administrative Support
Company: Sheakley Group, Inc
Location: Cincinnati, OH
Category:
