Overview
Administrative Support Assistant (CYS) (Developmental) NF-02/03 Jobs in Fort Belvoir, VA at US Defense Logistics Agency
Job Summary: The Office Administrator is responsible for administrative responsibilities of the branch office.
Essential Functions:
Support all corporate departments such as Human Resources, Safety & Risk, Fleet Operations, Accounts Payable, Accounts Receivable, Sales, and Executive team. Respond to corporate requests in a timely manner.
Maintain an understanding of company policies and procedures. Review company handbook periodically to ensure accurate knowledge.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards as well as all government regulations.
Create and nurture a positive work environment by treating others with mutual respect and concern.
Responsible for office operations such as ordering supplies, maintaining files, and running various reports.
Timekeeping and basic payroll functions.
Perform billing and work with Accounts Payable to resolve vendor statement issues.
Assist with training new hires on policies and procedures regarding payroll time, expenses, and per diems.
Open and review work orders in conjunction with dispatchers, branch managers, and operations managers.
Open and review purchase orders.
Update customer information and process credit pps.
Answer office phones and handle appropriately.
Competencies:
Teamwork – Works with and helps others to accomplish objectives.
Participates willingly and effectively on team assignments and projects.
Identifies areas of personal expertise and seeks out opportunities to lend expertise to working groups to maximize outcomes.
Solicits input from team members.
Fosters a working atmosphere conducive to collaborative efforts.
Listens to constructive feedback and incorporates suggestions to achieve collective objectives.
Communication – Delivers clear, effective communication and takes responsibility for understanding others.
Organizes, expresses, and communicates ideas clearly in writing.
Ensures that regular communication occurs based on the needs of the work, the individual, management or the situation.
Uses analogies, visuals, and other techniques to tailor communications to specific audiences.
Utilizes skill in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, as is appropriate with the audience.
Identifies and uses effective communication channels and methods (e.g., presentations, electronic dissemination, social media).
Clearly and effectively conveys information verbally.
Asks appropriate questions.
Customer Service – Demonstrates a commitment to public service; serves and satisfies internal and external customers; holds self accountable for quality outcomes.
Establishes and maintains credibility with the public, customers, and co-workers.
Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
Conveys a positive attitude when interacting with customers and staff.
Identifies opportunities to improve customer service and satisfaction.
Engages the customer as a partner in delivering service.
Recognizes that customer feedback is an opportunity to improve performance and identifies the need for any changes in service delivery.
Understands customers and takes a proactive approach to meeting their needs in an effective and timely manner.
Builds and maintains effective working relationships and partners with customers.
Adaptability – Adapts quickly to change and easily considers new approaches.
Understands changes in work tasks, situations, and environment as well as the basis for change.
Persists towards solutions and goals in changing circumstances.
Acknowledges new information and adjusts responses accordingly.
Adjusts timelines, results and expectations appropriately to changing needs.
Overcomes obstacles to achieve results.
Thinks and acts effectively under pressure.
Identifies ways to incorporate new practices into existing framework.
Remains flexible and open to new ideas and encourages others to value change.
Interpersonal Relations – Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness.
Relates to people in an open, friendly, and professional manner.
Cooperates and works to gain support and commitment from others when performing tasks.
Discusses subjects in a constructive manner, with all levels of staff.
Fosters cooperation, collaboration, and communication to facilitate consensus and accomplish tasks.
Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways.
Fosters an environment conducive to open, transparent communications among all levels.
Notices and accurately interprets what others are feeling, based on their word choices, voice tones, facial expressions, and other nonverbal behavior.
Presents oneself in a professional manner to maintain image and credibility.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong organizational skills.
Strong customer services skills.
Proficiency in Microsoft Office products.
Minimum Requirements:
Three (3) years of experience in Customer Service, Office Procedures, and Accounts Payable.
Valid Florida Driver’s License.
Must be legally authorized to work in the United States.
Must be able to understand, speak, read, and write in English
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Title: Administrative Support Assistant (CYS) (Developmental) NF-02/03
Company: US Defense Logistics Agency
Location: Fort Belvoir, VA
