Overview
Administrator Jobs in Wingfield, England, United Kingdom at CEA
Title: Administrator
Company: CEA
Location: Wingfield, England, United Kingdom
About The Role
Join our team as a Service Administrator supporting our Wingfield brand. In this fast-paced, customer-focused role, you’ll play a key part in ensuring all service documentation is completed accurately, efficiently, and to a high standard.
This is an ideal opportunity for an entry-level administrator looking to build skills, gain experience, and grow their career within a small supportive team.
Key Responsibilities
- Support the Service Manager and Service Supervisor by handling customer calls, asking the right questions to enable accurate and timely responses
- Submit all warranty repair orders within 14 days of job completion
- Manage the full invoice-processing workflow, including opening and closing service jobs
- Raise and process Purchase Orders, ensuring timely approval for payment
- Prepare customer quotes using the Reynolds & Reynolds system
- Liaise with sublet contractors to coordinate work and confirm service details
- Allocate technicians’ hours to repair orders accurately
- Complete weekly timesheets and maintain organised, up-to-date filing
- Proactively identify and recommend process improvements
- Ensure all tasks comply with relevant OH&S requirements
What You’ll Bring
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Confident communication skills with the ability to liaise effectively with internal teams and suppliers
- Ability to generate reports and interpret system data
- Commitment to following company policies and working to high accuracy standards