Overview
Appointment Administrator Jobs in London, England, United Kingdom at Lewisham Council Housing Services
Title: Appointment Administrator
Company: Lewisham Council Housing Services
Location: London, England, United Kingdom
Job Title: Part-Time Appointment Booker (Remote)Location: Remote (Work from Home)Hours: 20 hours per week (Monday–Friday, 10:00am–2:00pm)Start Date: Immediate
About The Role
We are seeking a reliable and highly organised Appointment Booker to support our growing surveying business. You will be responsible for managing and coordinating the diaries of a team of over 20 surveyors who carry out pre-informed survey visits to residential properties across England.This is a key administrative role ensuring efficient scheduling, clear communication with clients, and smooth day-to-day operations.
Key Responsibilities
- Schedule and manage appointments for a team of 20+ surveyors
- Coordinate survey bookings with housing associations and local councils
- Liaise with clients to confirm appointment dates and times
- Adjust schedules in response to changes, cancellations, or urgent requests
- Maintain accurate and up-to-date calendar records
- Ensure surveyors are fully informed of their daily schedules
- Provide a professional and courteous point of contact for clients
Requirements
- Excellent communication skills, both written and verbal
- Fluent English speaker
- Strong organisational and time management skills
- High level of punctuality and reliability
- Ability to manage multiple schedules simultaneously
- Comfortable working independently in a remote environment
- Must have access to a desktop computer and stable internet connection
Desirable Skills & Experience
- Previous experience in scheduling, appointment setting, or administrative roles
- Experience working with housing associations, councils, or property-related services
- Familiarity with calendar management tools and CRM systems
What We Offer
- Flexible, part-time remote working
- Opportunity to be part of a growing and professional team
- Immediate start available
