Overview
Aquatics Window Attendant; Part-Time – Customer Service Jobs in El Cerrito, USA at City of El Cerrito
Position: Aquatics Window Attendant (Part-Time) – Customer Service
The City is recruiting to fill a vacancy as a part-time/seasonal, Aquatics Assistant II (Swim Window Attendant).Under general supervision and direction, performs a variety of clerical and administrative duties in support of City Aquatics staff including word processing, data entry, telephone and counter reception, record-keeping, basic report preparation, filing, and mail distribution; provides information and assistance to City staff and the general public;
processes invoices and billings, collects fees and payments from the public, and prepares and coordinates cash deposits; and performs related duties as assigned.
ESSENTIAL FUNCTIONS (DUTIES)
Essential responsibilities and duties may include, but are not limited to, the following:
- Answers incoming telephone calls; provides information and answers questions; addresses issues and concerns from members of the public, vendors, and City staff; refers issues to the appropriate staff or department; checks and replies to voicemail and email messages; greets visitors and residents at City facilities; distributes literature pertaining to City services and events.
- Provides courteous and professional customer service to all patrons, facility users, personnel, and public.
- Collects and distributes incoming mail, packages, email communications, correspondence, reports, requests for service, and concerns to appropriate staff.
- Prepares and processes invoices and billings; manages petty cash funds; collects fees and payments from the public; maintains records of and reconciles revenues collected; prepares and coordinates cash deposits.
- Maintains cleanliness of swim window desk and counter and other aquatic facilities including locker rooms, bathrooms, and communal staff areas.
- Assists with citywide special events and recreation department activities as assigned.
- Participates in scheduling of recreation and community activities, games, and events; supports participant registration, creates rosters, and tracks and inputs participation data; maintains online calendars for events and facility usage.
- Supports lifeguard staff in response to emergency situations.
- Observes and complies with all City and mandated safety rules, regulations, and protocols.
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Title: Aquatics Window Attendant; Part-Time – Customer Service
Company: City of El Cerrito
Location: El Cerrito, USA
Category:
