Overview
Assistant Manager Jobs in Gurgaon, Haryana, India at EXL
Title: Assistant Manager
Company: EXL
Location: Gurgaon, Haryana, India
Basic Function
Selected candidate will work in the team as Individual Contributor.
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones.
Qualifying criteria
Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team.
Should not have a gap of more than 6 months from last employment.
Education requirement
Graduation
Work experience requirement
Minimum 3 years experience in travel industry.
Strong fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable)
Experience of offering fares and interaction with customer related to their travel plans will be preferred.
Have strong focus on achieving process accuracy and good CSAT scores
Flexible with rotational shift timings
Excellent communication skills
Knowledge of MS-Excel
