Overview

Assistant Office Admin – Dispatcher Jobs in McKinney, TX at Burnside Air Conditioning, Heating & Indoor Air Quality

SUMMARY

The Administrative Assistant, Marketing will work to advance aviation and EAA by assisting the Marketing, Communities & Chapters departments with support to AirVenture Presentations and Workshops scheduling, programming and execution. Secondarily, candidate will be responsible to create a positive impression of EAA through courteous and helpful response to phone calls and greeting guests at the front desk.

POSITION ROLES/RESPONSIBILITIES

Provide administrative support to AirVenture Presentations and Workshops group, including but not limited to, working with presenter submissions, scheduling presentations, entering data into Presentations Content Management System, collecting, organizing presenter submissions, corresponding with presenters via email, phone and other means, proofing AirVenture Schedule, collecting data and producing reports on AV Presentations.
Assist with execution of AV Presentations and Workshop programs at AV ’24
Establish, organize, and maintain related records and files.
Professionally administer all incoming calls by directing them accordingly.
Greet guests in a professional, friendly manner.
Provide data entry support for address changes for members.
Resolves any issues with mail returned to EAA.
Type memos and correspondence as needed.
Provides assistance to other departments in data entry, collating materials and other projects as assigned.
Embraces and supports the EAA mission and performs safe practices in the workplace.
All other duties as assigned.

POSITION QUALIFICATIONS

High school diploma and at least 3-5 years of customer service and/or administrative experience
Ability to work independently, work under pressure of deadlines, handle multiple priorities, pay close attention to detail and accuracy.
Ability to relate and communicate effectively and tactfully with fellow employees, volunteers and the public.
Strong written, verbal and organizational skills, excellent editing skills with respect to grammar and punctuation, and ability to arrange material into balanced and comprehensive copy.
Intermediate knowledge, understanding and application of computer technology and systems such as MS Office, especially MS Publisher and Excel

COMPETENCIES

Effectively manages time and priorities by focusing on the highest priorities and working efficiently.
Demonstrates ability to listen attentively and displays genuine interest and patience.
Has a good attention to detail. Completes tasks with a high level of accuracy.
Shows and fosters respect for each person and his/her background, culture, values and perspectives.
Writes effectively using a clear professional style and uses correct grammar.
Makes sound decisions based on consideration of pros, cons, tradeoffs, timing and available resources.

PHYSICAL REQUIREMENTS

Typical office setting. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Preparation for AirVenture or other events may require lifting up to 50 lbs. occasionally, standing and walking for extended periods of time while bending, squatting, kneeling, twisting, and push and pull motions.

EEO STATEMENT

EAA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Title: Assistant Office Admin – Dispatcher

Company: Burnside Air Conditioning, Heating & Indoor Air Quality

Location: McKinney, TX

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