Overview
Automotive Service Administrative Assistant Jobs in Wake Forest, NC at Crossroads Nissan Inc
JOB DESCRIPTION
ADMINISTRATIVE TECHNICIAN
SECURITY SERVICES
Human Resources
Newport News, Virginia Department
GENERAL STATEMENT OF RESPONSIBILITIES
Under general supervision this position is responsible for technical administrative support. Reports to
the Security Services Supervisor.
ESSENTIAL JOB FUNCTIONS
Performs difficult to complex administrative support and technical work to include coordinating the
maintenance of the DSX Security System and related major system projects; schedules auto-door
programming access to City facilities; maintains employee access badges and assigns respective access
locations. Prepares weekly DSX time and attendance and access reader reports upon request.
Responsible for purchasing and monitoring inventory or equipment, parts and supplies; monitors
monthly expenditures; prepares reports; processes invoices; maintains files and tracks required
certifications and trainings. Processes the division’s time and attendance and assists with the
employment process, to include posting requisitions, scheduling interviews, and preparing interview
packages for interview panels. Maintains and distributes parking cards and decals for City parking
areas.
Performs routine administrative support functions such as compiling, posting, or recording
information from a variety of sources involving calculations, research, and verification of information.
May include completing forms, reports, questionnaires, and other similar documents.
Performs other duties as assigned.
PERFORMANCE STANDARD
Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values of Commitment,
Caring, and Collaboration. Employees are also expected to lead by example and demonstrate the
highest level of ethics.
REQUIRED KNOWLEDGE
Office Administration – Knowledge of office systems, practices, procedures, and administration.
Technology – Knowledge of general office equipment and personal computers to include word
processing, spreadsheet, and related software.
PC# 52730
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Customer Service — Considerable knowledge of principles and processes for providing customer
service. This includes setting and meeting quality standards for services, and evaluation of
customer satisfaction.
REQUIRED SKILLS
Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related
software to effectively complete a variety of administrative tasks with reasonable speed and
accuracy.
Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with employees and all levels of management to include representatives from other departments
and organizations.
Time Management – Plans and organizes daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology and estimated
schedules.
REQUIRED ABILITIES
Judgment/Decision Making – Ability to use logic and reasoning to understand, analyze, and
evaluate situations and exercise good judgment to make appropriate decisions.
Communication – Excellent ability to communicate, listen to and understand directions,
information, and ideas presented verbally and in writing, which may include the preparation of
detailed reports including numerical information and statistics. Ability to handle a variety of issues
with tact and diplomacy and in a confidential manner.
Accounting – Ability to perform arithmetic, algebraic, and statistical applications. Ability to employ
economic and accounting principles and practices in the analysis and reporting of data.
EDUCATION AND EXPERIENCE
Requires a high school diploma and 2 years of related administrative support experience or an
equivalent combination of education and experience necessary to develop the required knowledge,
skills, and abilities for this position.
ADDITIONAL REQUIREMENTS
An acceptable general background check to include a local and state criminal history check.
A valid driver’s license with an acceptable driving record.
Must successfully complete the required National Incident Management System (NIMS) Incident
Command System Certifications within one year of employment.
The job is considered Essential Personnel and will be required to work during and following natural
disasters and emergency situations.
PHYSICAL REQUIREMENTS
Requires the ability to exert light physical effort in sedentary to light work.
PC# 52730
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Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10
pounds).
Tasks may involve extended periods of time at keyboard or work station.
SENSORY REQUIREMENTS
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
Some tasks require the ability to communicate orally.
ENVIRONMENTAL EXPOSURES
Essential functions are regularly performed without exposure to adverse environmental conditions.
PC# 52730
Page 3 of 3 Revised: 10/01/2023
Title: Automotive Service Administrative Assistant
Company: Crossroads Nissan Inc
Location: Wake Forest, NC
