Overview
Bilingual Office Assistant/care giver/scheduler Jobs in Odessa, FL at Home Helpers of westchase
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Manager/Supervisor. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our front desk. The practice has 4 offices located in Bay Shore, Commack and two satellite offices in Bethpage & Huntington. The Commack location also has a surgery center, which is run by a separate team of nurses and medical assistants.
This individual is responsible for overview and supervision of patient in-flow and out-flow, patient education, collection of fees, and supervision of the front office, including training, and providing schedules to the Director of Operations and front desk staff.
Department: Front Office
Reports To: Director of Practice and CFO
Education and/or Experience Required:
High school diploma or equivalent.
2-3 years experience in supervision of a medical front office operations, preferable.
Demonstrable skills in motivating and training professional staff.
Essential Skills and Abilities:
Demonstrated experience in a supervisory role, two (2) years minimum, preferable.
Knowledge of applicable operational and clinical functions.
Possess strong customer service skills.
Basic organizational skills to ensure a workable, efficient office including organization schedules, electronic paper records and files.
Responsibilities:
Shares the responsibility of the weekly schedules with staff, billing team and medical providers.
Trains and supervises front office staff (check-in and check-out).
Tracks front desk hours information and coordinates payroll with HR team.
Evaluates performance and recommends merit increases and disciplinary actions.
Assist in hiring and training.
Ensures adherence to departmental policies and procedures, including patient privacy.
Maintain departmental day-to-day front office operations, monitor and prioritize workflow and efficient patient flow. Coordinates with Director of Operations to ensure a smoothly running office.
Prepares a monthly status report regarding front office performance, proposing solutions to any challenges being faced.
Resolve patient complaints, and answer questions regarding policies and procedures.
Actively participates as a front desk staff member, performing all daily responsibilities as needed.
Any other jobs as assigned by your supervisor or management.
We offer competitive pay based on experience. This is a full-time position with opportunities for growth within our company. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Front Desk Manager/supervisor.
Job Type: Full-time
Pay: $22.00 – $26.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Morning shift
Ability to Relocate:
Bay Shore, NY 11706: Relocate before starting work (Required)
Work Location: In person
Title: Bilingual Office Assistant/care giver/scheduler
Company: Home Helpers of westchase
Location: Odessa, FL
