Overview
Bilingual Patient Service Clerk Jobs in Ottawa, Canada at Children’s Hospital of Eastern Ontario
Position: Bilingual Patient Service Clerk Role
Join CHEO as a Bilingual Patient Service Clerk to enhance patient interactions and streamline clinic efficiency. Focus on patient scheduling, registration, and check-in processes in this vital role.
As a Patient Service Clerk, you will facilitate patient appointments and manage critical clerical responsibilities to support clinic activities. Your expertise in Epic will be essential for creating patient profiles and scheduling appointments. You will also conduct check-ins, handle telephone inquiries, and support operations with various clerical tasks.
Key Responsibilities:
• Register patients in Cadence software
• Schedule new and return patients efficiently
• Verify information and collect payments at check-in
• Maintain work queues and appointment confirmations
• Support staff training and orientation on Epic
Requirements:
• Criminal Record Check is mandatory
• Essential Secondary School Diploma
• Bilingual in English and French required
• Minimum of 6 months of experience in a clinical setting
• Strong communication and organizational skills
This role is a great opportunity to interact with patients and improve clinic workflow.
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Title: Bilingual Patient Service Clerk
Company: Children’s Hospital of Eastern Ontario
Location: Ottawa, Canada
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