Overview
Booking Officer Jobs in Birmingham, England, United Kingdom at Absolute Interpreting and Translations Ltd
Title: Booking Officer
Company: Absolute Interpreting and Translations Ltd
Location: Birmingham, England, United Kingdom
Position: Booking Officer
Location: Birmingham, office-based, Monday to Friday, 9am-6pm
Responsibilities:
· Manage client and contractor booking enquiries and job allocations in a fast-paced office setting.
· Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters.
· Ensure efficient workflow and meet daily targets by prioritising job allocation effectively.
· Allocate a minimum of 150-180 bookings to contractors each day.
Qualifications and Skills Required:
· Demonstrated professional demeanour, particularly in high-pressure situations.
· Exceptional short and long-term memory to retain crucial booking details and client information.
· Strong attention to detail, maintaining focus on daily tasks throughout the day.
· Honesty, punctuality, and a strong sense of responsibility for all assigned tasks.
· Proactive approach to resolving booking issues, including finding solutions and collaborating with
Linguists for optimal job assignments.
· Adherence to company procedures and policies at all times.
· Proficient typing skills, with basic knowledge of MS Outlook and database usage.
· Outstanding interpersonal, written, and verbal communication skills.
· Ability to provide two references from previous employers.
· Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions.
· Effective multitasking skills, adapting to the daily challenges and responsibilities of the role.
Besides Qualifications/Skills, candidates must be used to working in a fast-paced and target-driven environment and working under real pressure of meeting daily targets.
Benefits:
Joining Absolute Interpreting and Translations Ltd offers a range of benefits and opportunities:
· Collaborate with a supportive and diverse team in a welcoming international environment.
· Enjoy a fulfilling role that rewards hard work and dedication.
· Thrive in an environment that presents daily challenges, fostering personal and professional growth.
· Gain valuable experience that enhances your CV and enriches your personal development journey.
· Opportunity to progress within the business
We are seeking a committed individual with a positive attitude, ready to contribute to our team's success. If you are prepared to work hard and grow with us, we welcome your application.
