Overview
Branch Support Specialist – HR / Data Entry Jobs in Fort Myers, FL at Allied Universal®
Job Summary:
The Receptionist at Magnolia Dermatology plays a crucial role in creating a positive first impression for our patients. This position requires a warm, friendly individual who enjoys interacting with people and is eager to learn. The ideal candidate will be a team player, capable of managing front desk responsibilities efficiently and contributing to the clinic’s social media presence.
– **Greeting and Welcoming Patients:**
– Warmly greet and assist patients upon arrival, ensuring they feel comfortable and valued.
– Provide information and direct patients to the appropriate services within the clinic.
– **Managing Patient Flow:**
– Oversee the check-in and check-out process, ensuring all protocols are followed.
– Familiarize yourself with the clinic’s policies and procedures to assist patients effectively.
– **Telephone and Communication:**
– Answer and manage incoming calls with professionalism and courtesy.
– Direct calls to the appropriate staff members and handle patient inquiries.
– **Insurance and Billing Support:**
– Learn and understand the basics of insurance processing and patient billing.
– Assist patients with insurance questions and processing, ensuring accurate information is provided.
– **Team Collaboration:**
– Work closely with other staff members to maintain a smooth and efficient clinic operation.
– Participate in team meetings and training sessions to stay updated on clinic policies and procedures.
– **Social Media Management:**
– Create and manage engaging content for the clinic’s social media platforms.
– Monitor and respond to online interactions, promoting a positive image of the clinic.
– **Flexibility and Adaptability:**
– Be willing to take on additional tasks and responsibilities as needed.
– Adapt to the varying needs of the clinic, providing support wherever required.
– **Patient Relations:**
– Handle interactions with patients, including difficult situations, with empathy and professionalism.
– Strive to create a pleasant experience for all patients, addressing concerns promptly and efficiently.
**Qualifications:**
– **Essential:**
– High school diploma or equivalent.
– Excellent communication and interpersonal skills.
– Ability to multitask and manage time effectively in a fast-paced environment.
– Strong organizational skills and attention to detail.
– Basic understanding of social media platforms and content creation.
– **Preferred:**
– Previous experience in a medical office or customer service role.
– Familiarity with insurance processes and medical billing.
– Experience in managing social media accounts.
**Key Attributes:**
– **Warm and Friendly Demeanor:** A natural ability to make patients feel welcome and comfortable.
– **Team Player:** Willingness to collaborate and support colleagues.
– **Eagerness to Learn:** Open to training and new experiences within the clinic.
– **Flexibility:** Ability to adapt to varying responsibilities and patient needs.
– **Resilience:** Capacity to handle challenging situations and interactions with grace.
**Benefits:**
– Competitive salary and benefits package.
– Opportunities for professional growth and development.
– A supportive and inclusive work environment.
– The chance to be part of a dedicated team in a growing dermatology practice.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Healthcare setting:
Clinic
Medical specialties:
Dermatology
Schedule:
8 hour shift
Choose your own hours
Monday to Friday
Experience:
Customer service: 1 year (Required)
Medical terminology: 1 year (Required)
Computer skills: 1 year (Required)
Ability to Commute:
Clarksville, TN 37043 (Required)
Ability to Relocate:
Clarksville, TN 37043: Relocate before starting work (Required)
Work Location: In person
Title: Branch Support Specialist – HR / Data Entry
Company: Allied Universal®
Location: Fort Myers, FL
