Overview
Business Development Representative Jobs in Seaside – California – USA at Lexus Monterey Peninsula
Job Description
Job Description
Job Description:
Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Business Development Representative Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals tojoin our team. If you think you are ready to be a part of anexcitingteam, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job DescriptionWe are looking for a motivated and ambitious representative to assist in building our business and giving great customer service in our service centers! The Service Business Development Representative answers incoming service inquiries and assists in greeting visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service appoints via phone, website, and online chat.
In addition, he or she performs clerical and administrative duties for the Service departments. The ideal candidate may have previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellentcommunicationand interpersonal skills.
This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
ResponsibilitiesManages all incoming sales and service appointment queries by scheduling appointments, confirming pending appointments, following up with missed appointments Coordinates questions and issues with the appropriate department personnel Helps follow up with phone and internet service leads Make outbound calls to customers regarding upcoming appointments and services due Assist customers in determining appropriate scheduling options for their vehicle Assist with basic questions regarding service pricing, service duration, warranty coverage, and service packages Manages all required paperwork and records and prepares documentation (forms, reports, etc.)
when needed Tracks loaner vehicles for customers Confirms special order parts Provides administrative assistance as needed Performs other duties as assigned
Job Requirement:
High school diploma or GED Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) Highly Professional and dependable Working knowledge of the automotive industry a plus Strong organizational and time management skills Strong computer and internet skills, including Microsoft Office suite Dealership and Reynolds and Reynolds …
Title: Business Development Representative
Company: Lexus Monterey Peninsula
Location: Seaside – California – USA
Category: Customer Service/HelpDesk, Administrative/Clerical
