Overview
Cemetery Sales Office Administrator Jobs in Jonesboro, Arkansas, USA at Broylman Memorial Group
COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT!
Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during life’s most important moments. We’re seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people’s lives.
JOB DESCRIPTION
Job Title:
Cemetery Office Administrator
Location:
Jonesboro Memorial Park & Green County Memorial Gardens
– Jonesboro & Paragould, Arkansas
Job Type: Full-Time (Split between the two locations)
Reports To:
Cemetery Sales Manager
Job Overview:
The cemetery sales office administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. You’ll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If you’re highly organized, empathetic, and reliable, we’d love to hear from you.
KEY RESPONSIBILITIES
Administrative & Office Support:
Answer phones, respond to inquiries, and greet families and visitors
Prepare and maintain contracts, deeds, and legal paperwork
Manage digital and physical records for property sales and arrangements
Schedule appointments for families and sales team members
Track burial plot inventory and memorial product availability
Process payments, issue receipts, and assist with financial documentation
Support timekeeping and general office needs
Customer Service & Family Assistance:
Offer caring and professional support to families during difficult times
Explain cemetery services, options, and pricing clearly and compassionately
Coordinate with funeral homes, clergy, and cemetery staff for service arrangements
Maintain confidentiality and professionalism in all interactions
Sales & Marketing Support:
Assist sales team with scheduling, paperwork, and follow-ups
Maintain customer records and sales databases
Help update brochures, pricing sheets, and promotional materials
Support planning for cemetery tours and community outreach events
Office & Records Management:
Maintain accurate cemetery mapping and plot records
Ensure compliance with state and local regulations
Order and track office supplies as needed
QUALIFICATIONS
Education & Experience:
High school diploma or equivalent required
Associate’s or bachelor’s degree preferred
Minimum of 2 years in administrative, customer service, or sales support
Experience in cemetery, funeral, or real estate fields is a plus
Skills &
Competencies:
Excellent organization and multitasking abilities
Strong communication and interpersonal skills
Proficiency in Google Workspace products and/or other similar computer applications.
Familiarity with CRM software is helpful
Ability to remain empathetic, calm, and discreet
Additional Requirements:
Ability to work occasional evenings or weekends (rare, if ever)
Comfort working in a cemetery environment and with grieving families
Work Environment & Benefits:
Office setting within a cemetery location
Interaction with customers, grounds crew, and sales team
Benefits:
Paid time off
401(k) matching
Medical/Dental/Vision Insurance
Company paid $25,000 life insurance policy
Additional life insurance for purchase
Cancer/Hospital indemnity/Accident insurance
Compensation
Based on experience
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Title: Cemetery Sales Office Administrator
Company: Broylman Memorial Group
Location: Jonesboro, Arkansas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator)
