Overview
Clerical Assistant 3 Jobs in Lackawanna County, PA at Pennsylvania – Pennsylvania Government
THE POSITION
Are you a self-directed individual who does well under pressure and would enjoy working in a fast-paced clerical environment?  If so, you may be interested in the immediate opening for a Clerical Assistant 3 within the Department of Health, Bureau of Statistics and Registries, Division of Vital Records. This position is responsible for managing a statewide registry for vital events by providing advice and counsel to the public regarding vital event records and certificates, examining and processing a range of applications for vital event certificates, and amending birth and death records. If you think this opportunity sounds exciting and fulfilling, apply today and become a part of our extraordinary team!
DESCRIPTION OF WORK
In this Clerical Assistant 3 position, you screen applicants for valid identification and eligibility, accept or reject applications received both in person and by mail, and register payment. You type information from applications into the vital statistics system, review and compare information on the record against information on the application for accuracy and completeness, and update as needed to determine eligibility. You also print certificates as requested, utilize various computer applications and search methods for locating birth and death records, and utilize various equipment in the office to perform daily job duties including a copier, scanner, and desktop computer.In addition, provide good communication and problem-solving skills to help consumers in a timely and efficient manner. You deescalate situations when a consumer becomes impatient or angry about access to records or certificates or wait times. You also make recommendations to enhance existing operational procedures or policies for conduciveness to customer service as well as effectiveness, efficiency, safety, and security.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5-hour work weekWork hours are 8:00 AM to 4:30 PM, Monday – Friday, with 60-minute lunch.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements:One year as a Clerical Assistant 2 (commonwealth title); orOne year of moderately complex clerical experience; orAn equivalent combination of experience and training. Other Requirements:You must meet the . For more information on ways to meet PA residency requirements, follow the  and click on Residency. You must be able to perform essential job functions.How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other…
Title: Clerical Assistant 3
Company: Pennsylvania – Pennsylvania Government
Location: Lackawanna County, PA
Category:
