Overview
Clerical Associate Urology Associates – Florence Jobs in Rock Hill, USA at McLeod Health
Position: Clerical Associate – FT – Urology Associates – Florence
Job Description
Clerical – FT – Urology Associates – Florence
Responsibilities
- Handles all incoming communications and ensures reliable, consistent coverage for phones.
- Assists patients in signing up for MyChart and encourages its use as the primary communication method with McLeod Health.
- Coordinates and schedules all appointments, including those at the office or hospital surgery center.
- Manages expectations of same‑day appointments; confirms and follows up on communications.
- Addresses and follows up with all messages, mail, faxes, and other incoming communications.
- Prepares for upcoming visits by completing all pre‑registration tasks before patient arrival.
- Identifies copays and previous balances, collects payments at the time of service, and serves as liaison between patients and SBO for billing questions; refers to a financial counselor or MyChart for payment plan arrangements when needed.
- Maintains a paperless, neat work environment and regularly updates patient registries in EPIC.
- Supports team members by handling key administrative duties.
- Actively participates in the care team and cross‑functional quality‑improvement processes.
- Maintains confidentiality in patient interactions, upholds policies, and sets an example.
- Performs other duties as assigned.
Qualifications
- Basic computer input knowledge required.
- Ability to perform basic clerical functions.
- Knowledge of medical terminology required.
- Good spelling and basic math skills required.
We are an equal opportunity employer.
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Title: Clerical Associate Urology Associates – Florence
Company: McLeod Health
Location: Rock Hill, USA
Category:
