Overview
Client Service Professional, Personal Debt Solutions Jobs in Greater Sudbury, Ontario, Canada at BDO
Location: Greater Sudbury
Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.
Your Opportunity
Our Sudbury office is looking for a Client Service Professional to join the Office Administration team and own the following responsibilities:
Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
Receiving and processing payments
Maintaining the front desk and reception area in an organized and professional manner
Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
Assisting in setting up of meeting rooms for training and various events
Maintain the appearance and cleanliness of the kitchen and meeting rooms
Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.
Various other duties as required
How do we define success for your role?
You demonstrate BDO’s core values through all aspects of your work:
Integrity, Respect and Collaboration
You understand your client’s industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your experience and education
Experience in a professional reception role and general administrative duties is advantageous
A Business Diploma, Office Administration course or similar is highly regarded
Ability to stay organized within a busy work environment
Ability to support high level management demands with a strong attention to detail
Deadline and detail-oriented with the ability to work independently
Exceptional time management, organization and prioritization skills
Ability to work with and maintain confidentiality with sensitive information
Professional demeanor
Proficiency with Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to work flexible hours and overtime as needed
Title: Client Service Professional, Personal Debt Solutions
Company: BDO
Location: Greater Sudbury, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Virtual Assistant/ Remote Admin, Clerical)
