Overview

Client Services Administrative Assistant Jobs in La Crosse, WI at Northwestern Mutual – Twin Cities

HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people’s lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose.

HOK is looking for a friendly and professional Receptionist to join our Kansas City studio. As the Receptionist, you will be responsible for managing front desk responsibilities, receiving and directing phone calls, greeting guests, providing support with administrative tasks and assisting with day-to-day office operations.

RESPONSIBILITIES:

Answer and direct incoming calls and e-mails
Greet and welcome clients and visitors with warmth and professionalism
Manage meeting room scheduling and office calendars, as needed
Maintain the appearance and atmosphere of the lobby and the kitchenette areas in a neat, organized and presentable manner
Receive and distribute mail, packages, and deliveries
Maintain building and parking badges and collection of building and parking badges
Coordinate vendor visits, internal continuing education presentations and other office events.
Provide administrative support as needed.
Foster a commitment to external and internal client service.
Take personal responsibility for a green workplace through sustainable work practices.

EDUCATION & EXPERIENCE:

High school diploma or equivalent.
Proven experience in a receptionist, administrative assistant, or clerical/office role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office technology
Friendly, professional demeanor with a customer service mindset

OTHER:

Overtime may be required.
Position is Monday through Friday; it doesn’t offer a hybrid work schedule
The job duties and requirements that this document describes may be altered or supplemented at any time at the sole discretion of HOK.

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Many of our roles require the use of specific software. Please refer to the Required and Preferred Software & Skills for details.

HOK is committed to providing our employees with a comprehensive benefits plan to meet their current and future needs. Benefits include medical, dental and vision coverage; 401(K) savings plans; disability, life and accident insurance; paid time off (PTO); and parental leave. In addition, HOK employees enjoy a flexible work schedule with the option to work from home on Mondays and Fridays.
HOK is an EOE, including disability/vets.Show more

Title: Client Services Administrative Assistant

Company: Northwestern Mutual – Twin Cities

Location: La Crosse, WI

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