Overview
Client Services Administrator Jobs in South Yarra, Victoria, Australia at Talent
Title: Client Services Administrator
Company: Talent
Location: South Yarra, Victoria, Australia
Our client is a well-established and growing professional services firm seeking an experienced and proactive Client Services Coordinator to join their team on a full-time basis. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong client relationships, and takes pride in delivering exceptional administrative support.
Working closely with accountants and internal stakeholders, you will play a key role in ensuring seamless client service delivery and supporting the day-to-day operations of the business.
Key Responsibilities
- Manage client communications and act as a key point of contact for administrative matters
- Coordinate engagements, renewals and expiries through practice management systems
- Liaise with clients to collect documentation and follow up on outstanding information
- Prepare, collate and distribute documents requiring signature using platforms such as DocuSign
- Maintain accurate client records and upload documentation into internal systems
- Assist with diary management, meeting coordination and general administration support
- Prepare invoices and assist with WIP management for the accounting team
- Respond to ATO correspondence and liaise with clients and accountants where required
- Assist with ASIC documentation, entity establishment paperwork and corporate administration
- Support finance administration activities including preparation of client documentation and reporting
- Build strong client relationships and provide high-quality customer service across all interactions
About You
To be successful in this role, you will demonstrate:
- Previous experience in an office administration or client services role
- Strong organisational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Confidence interacting with clients and internal stakeholders
- Strong time management skills and the ability to prioritise effectively
- A proactive, positive and team-oriented attitude
- Intermediate to advanced Microsoft Office skills across Word, Excel and Outlook
- Experience within an accounting or professional services environment will be highly regarded but is not essential
- Exposure to accounting, tax or corporate administration terminology will be advantageous
What's on Offer
- Opportunity to join a supportive and collaborative team environment
- Exposure to a broad range of client and business operations
- Ongoing training and professional development opportunities
- Stable full-time position with long-term career growth potential
- Positive workplace culture focused on teamwork and client service excellence
If you feel your skills and experience align with this opportunity, please apply now or contact Ronald on O480 804 414 for a confidential discussion.
Desired Skills and Experience
Client Services & Stakeholder Management
Office Administration & Coordination
Diary & Meeting Management
Document Preparation & Electronic Signing Platforms
Invoice Processing & WIP Management
ASIC / Corporate Administration Support
ATO & Client Correspondence Management
Strong Written & Verbal Communication Skills
High Attention to Detail & Time Management
Microsoft Office Suite (Word, Excel, Outlook)
Practice Management Systems Experience (desirable)
Accounting or Professional Services Administration Experience (preferred)
2-3+ years' experience in a Client Services, Administration or Office Support role
Previous experience within an Accounting, Financial Services or Professional Services environment highly regarded
Exposure to client relationship management and stakeholder coordination
Experience managing documentation, invoicing and administrative workflows
Experience using Microsoft Office Suite including Word, Excel and Outlook
Exposure to practice management, document management or e-signature platforms such as Ignition, FYI Docs or DocuSign is advantageous
Understanding of basic accounting, tax or corporate administration terminology preferred
Proven ability to manage competing priorities in a fast-paced environment
Strong track record delivering high-quality customer service and administrative support
