Overview
Client Services & Billing Coordinator Jobs in Portland – Oregon – USA at Parkwood Clinic, LLC
Job Description
Job Description
Position:
Client Services & Billing Coordinator
About Us:
Mission Statement
“Grow, Thrive, Flourish”
OurPurpose
Parkwood Clinic’spurposeis to reduce barriers for families to access high quality, comprehensive, speech and language therapy services.
Ways that Parkwood reduces barriers for families include:
We accept a variety of insurance panels to reduce barriers for families to pay for services including Medicaid and OHP
Currently provide skilled 1:1 service to clients in 5 locations
Skilled, HIPAA compliant telehealth
Collaborativemodel of treatment so that clients can work with more than one therapist
Multiple specialties (feeding therapy, OMT, AAC, autism, reading, fluency)
Data driven therapy model so that sessions are paid for families by insurance providers
Advanced trainingfor our team so they are looking through a skilled lens in their therapeutic approach
Paid mentorship for staff members
Collaborationwith outside providers; listening to our pediatricians, dentists, orthodontists, school team members
Team Philosophy
Have fun at work!
Be passionate about working with kids and helping families meet their goals
Feel supported in your personal andprofessional growth
Find community in our team of caring, compassionate individuals
Responsibilities:
We are looking for an organized, driven, and personable individual to join our administrative team as a Client Services & Billing Coordinator. The Client Services & Billing Coordinator will work closely with the Front Desk staff and support the Billing Staff. They will perform a variety of tasks, including:
Coordinate current client schedules and makeup appointments
Schedule new client recurring appointments
Coordinate Clinician schedule changes
Manage the On Demand flex call list
Ensure a full advanced schedule
Manage the clinic phone line and administrative email account
Confirm patient insurance information and collect co-pays upon check in
Accurately handle all client information according to patient confidentiality standards and HIPAA requirements
Call on stuck Claims
Follow up on insurance authorizations
Check insurance benefits to determine eligibility and coverage
Be able to communicate copays, deductibles, co-insurance, and other out of pocket expenses to client families
Interact warmly with clients and families as they enter the clinic, providing a welcoming experience
Requirements:
Our ideal candidate supports our company’spurposeand wants to help us help more kids! Position requirements include:
Prior administrative/scheduling experience in a clinical setting
Leadershipexperience as a team lead or coordinator
Exceptional customer service andactive listeningskills
Closeattention to detail
Professional phone and email etiquette
Basic working knowledge of medical terminology and insurance processes
High school diploma/GED required;
Associate degree preferred
Medical billing and/or coding experience a plus
Must pass full drug panel, including marijuana, and consent to a background check upon hire
Bonus Points:
We serve culturally and linguisticallydiverseclient populations. We encourage bilingual applicants of all skill levels to apply!
Languages include Spanish, Arabic, Mandarin, and Japanese
DiversityStatement:
At Par…
Title: Client Services & Billing Coordinator
Company: Parkwood Clinic, LLC
Location: Portland – Oregon – USA
Category: Healthcare, Administrative/Clerical
