Overview
Client Support & Operations Coordinator Jobs in United States at Skye Collective
Title: Client Support & Operations Coordinator
Company: Skye Collective
Location: United States
Job Title:
Client Support & Operations Coordinator (Remote)
About Skye Collective
Skye Collective is a wellness technology company based in the U.S., helping practitioners around the world offer cutting-edge tools for nervous system healing using HRV and sound-based therapies. We develop patented products, custom biofeedback audio, and remote support systems that empower health and wellness providers to better serve their clients.
We’re growing and seeking a reliable, detail-oriented remote team member to help us manage client support, sales coordination, appointment setting, logistics, and light email marketing.
What You’ll Be Doing
This is a hybrid role combining customer support, admin operations, and marketing coordination.
• Respond to customer inquiries via email with professionalism and clarity
• Troubleshoot basic client issues and escalate when necessary
• Follow up with potential clients, send quotes, and schedule appointments
• Coordinate with fulfillment partners and track shipping logistics
• Maintain internal task tracking via Clickup
• Create and send 4 newsletters per month using email marketing tools
• Submit daily updates and meet weekly with the founder for check-ins
Who You Are
• A fluent English writer and communicator
• Comfortable handling multiple priorities and working independently
• Familiar with Missive, Clickup, Wordpress, and basic e-commerce tools
• Experienced with email marketing (Mailchimp or similar)
• Able to overlap with U.S. Pacific Time for 2–3 hours/day, Mon-Fri
• Based in the Philippines or a similar timezone preferred
• Bonus: Experience in customer support, wellness, or technical products
Details
Location: Remote (Philippines preferred)
Schedule: Flexible hours, with 2–3 hours/day overlap with PST
Type: Long-term, part-time or full-time (depending on candidate)
Compensation: $5–$8 USD/hour (based on experience)
Payment: Weekly or biweekly via Wise or preferred method
How to Apply
Submit your resume along with a short message describing your experience in customer support, logistics, or email marketing, and why you’re excited to join a wellness-focused team.
