Overview
Clinical Lease Administrative and Program Support Jobs in San Antonio, TX at Nika Technologies Inc
Description:
The Phoenix at Union Hill is seeking an Administrative Assistant to join the team!
The Administrative Assistant reports directly to the Associate Director/Business Office Manager.
PURPOSE
The Administrative Assistant is responsible for providing human resources and accounting generalist services and programs support to the community Associates, department directors and Executive Director which meet and or exceed Phoenix quality service standards. Key areas of responsibility include assisting the Associate Director with processing payroll, daily time and attendance and human resource information system (HRIS), team member recruiting and onboarding, tracking of training, setting up and maintaining the personnel files and employment binders, benefits and worker’s compensation administration, generalist accounting and administration services and support. Responsibilities also include greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages; other general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Resident Care
Refers to the Resident Profile and addendum for every new resident
Assist with facilitating a variety of appropriate and personalized activities which incorporates
all dimensions wellness and are available throughout the day and evening with resident care
associate participation
Understands the recognition of resident changes in condition, takes appropriate action
Assist residents to and from activity room (s) when necessary
In memory care assist the residents to and from Life Skills and other normalizing life enriching
activities and routine and assist with engagement
Sales
Provides an overview of community information to those inquiries in support of the
Community Engagement Director in marketing and sales efforts
Ensures that the contact information for all inquiry calls and visits are clearly documented and
presented to the Community Engagement Director, Associate Director, and the Executive
Director
Communication
Participates in creating and maintains a warm professional environment
Participates in regularly scheduled meetings with department directors and associates
Maintains appropriate communication with the Associate Director
Possesses excellent communication skills, both verbal and written, and the ability to relate in a
positive and professional way to a diverse resident and associate population
Maintains and protects the confidentiality of resident information at all times
Acts as a liaison for all associates and dedicates time each day for associate appointment to
explain, assist and support an Associate with any HR, Benefit, payroll concerns
Problem Solving/ Decision Making/Financial
Demonstrates the ability to be innovative and creative and have patience, high energy and
resourcefulness in problem solving.
Understands department budget to include labor and other expenses and its impact on the
community’s bottom line and how to proper enter all financial and labor data
Process and submit monthly expenses and budget data timely per Phoenix policies and
internal business controls
Understands the internal cost associated with all Phoenix resident care programs
Performs daily, weekly, monthly and annual payroll administration responsibilities
Review payroll and timekeeping edit reports and coordinates with department directors to
ensure they have reviewed and approved all hours
Processed approved labor adjustments
Monitors and tracks performance appraisal due dates, process approved merit increases and
files in associates’ personnel file
Requirements:
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Education: High School Diploma/ GED required
One (1) year experience in an administrative support role, receptionist and or accounting role
Knowledge and experience in Assisted Living industry and Dementia care preferred
SKILLS AND ABILITIES
Demonstrated ability to schedule and orientate staff
Understanding of infection control procedures
Demonstrate the ability to Plan and Organize
Demonstrate the ability to Multi task and Manage Stress
Proficient in using MS Office and Phoenix applications with the ability to learn new
applications
Understands advanced directives and end-of-life care
Understands and embraces the assisted living philosophy
Demonstrated knowledge of state regulations. Proficient in using state audit compliance
tools
Is proficient in time management skills and adherence to deadlines
Ability to work weekends, evenings and flexible hours, available for our customers at peak
service delivery days and times
As applicable, maintain appropriate driver’s license such as CDL (commercial driver’s
license), Chauffer license with acceptable driving record in accordance with Federal
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Title: Clinical Lease Administrative and Program Support
Company: Nika Technologies Inc
Location: San Antonio, TX
