Overview

COEM, Practice Support Coordinator Jobs in Oakland – California – USA at UC San Diego

COEM, Practice Support Coordinator – 128911

Job Description

Filing Deadline:
Wed 4/3/2024

UC San Diego values equity,diversity, andinclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UC San Diego current employees who apply by 04/03/24 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.

UCSD Layoff from Career Appointment:
Apply by 03/28/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants:
Apply by 04/10/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the supervision of the Clinic Manager and Supervisor, the Practice Support Specialist Lead primarily oversees, providesleadership, and training for all front-end duties such as reception, call center, referral and authorizations, and other advanced administrative duties such as templates, office purchases, coaching, etc.

The Practice Support Specialist has oversight over junior counterparts. The Practice Support Specialist is responsible for the full range of oversight and training for registration/authorization and administrative messaging/forms and department processes andwill be responsible for implementing medical necessity checking and issuing of ABN forms. Position oversees the use and scanning of ABN forms and self-pay documentation. The Practice Support Specialist maintains a QC policy and procedure in the department to ensure that administrative patient messaging and forms are completed with-in ambulatory care guidelines as well as maintain an error tracking and feedback system to identify individuals that require additional training or counseling.

Position educates clinic staff members and physicians to proper completion and submission of documentation needed for the authorization process of clinic ordered services or procedures. The Practice Support Specialist serves as a resource for the entire department. With the guidance of the Clinicleadership, the Practice Support Specialist initiates and participates in improvement efforts which directly impact the practice. Other related duties as assigned.

MINIMUM

QUALIFICATIONS

Minimum of five years previous related experience.

Previous ambulatory care experience with skill and extensive knowledge of practices in Ambulatory setting.

Experience in an administrative lead role and front office administration.

Experience in referrals and following specific scheduling protocols.

Proficiency using computer programs to include EPIC, Excel, PowerPoint, Graphs, Word, etc.

Experience working with complex health plan issues and billing issues in healthcare, including processes and collection of fees/copays, authorizations, and financial arrangements related to complex services and procedures.

Proven experience managing and leading others in scheduling and processing complex medical services.

Excellent customer service skills. Experience with complex and sensitive coordination w…

Title: COEM, Practice Support Coordinator

Company: UC San Diego

Location: Oakland – California – USA

Category: Healthcare, Administrative/Clerical

 

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