Overview
Community Administrator Jobs in Farnborough, England, United Kingdom at Frimley Health NHS Foundation Trust
Title: Community Administrator
Company: Frimley Health NHS Foundation Trust
Location: Farnborough, England, United Kingdom
Job Overview
Clinic Administrator – Community Nursing Team
Band 3 | 15 Hours per Week | Permanent
An exciting opportunity has become available for a motivated and enthusiastic Clinic Administrator to join our friendly and supportive Farnborough Community Nursing Team.
This is a rewarding role at the heart of a busy community service, where you will play a key part in supporting both patients and clinical staff to deliver high-quality care. We are seeking an experienced administrator who is organised, proactive, and able to thrive in a fast-paced environment.
The successful candidate will have excellent communication and organisational skills, with the ability to manage competing priorities and work effectively both independently and as part of a team. A positive, flexible approach and strong attention to detail are essential, along with the ability to adapt to changing service demands.
In return, you will join a welcoming team committed to providing excellent patient care within the community, with opportunities to develop your skills and contribute to a valued service.
Main duties of the job
- To maximise the effectiveness of the service.
- Day-to-day administrative management and co-ordination of the service supporting the clinical team and being the first line of contact for patients, relatives, carers and other key stakeholders.
- To work across multiple Trust sites including but primarily based at Fleet Hospital.
- To cover seven day working 8am-8pm on a rota basis.
- To provide administrative support to the community services, ensuring that Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.
- To provide a comprehensive administrative service to the community nursing team with tasks such as:
- Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
- Discharge patients from the caseload working in conjunction with the team and Team Leader.
- Order dressings supplies for the community nursing team
- Order supplies for the community nursing team using EPROC.
- Support new staff members to the team with their IT access and how to use trust systems.
- Maintain accurate records of training completed by the team for the PDN and wider senior management team.
- Provide cover for other staff within the team who are on leave or out of the office.
- To liaise with other hospitals, other personnel and patients proactively and at the request of Team Leaders.
Working for our organisation
Visa Sponsorship
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in Maths and English (grade A-C)
- Computer literate: RSA level 2 or equivalent.
- Evidence of continued professional development.
Desirable criteria
- NVQ level 3 in health and social care or equivalent.
- NVQ level 3 in administration or equivalent.
Experience
Essential criteria
- Experience working in complex situations.
- Admin experience in a healthcare environment.
- Experience of using Trust systems, EPIC, Emis.
Desirable criteria
- Healthcare assistant / rehab support worker/ carer experience.
Skills
Essential criteria
- Leadership skills.
- Able to communicate effectively both verbally and through documentation
- Good IT skills.
- Word, Excel, PowerPoint skills.
- Uses own initiative and take responsibility to resolve issues.
Special Requirements
Essential criteria
- Able to travel independently between Trust sites.
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now
