Overview
Community Associate, Customer Service/HelpDesk Jobs in Manchester, England, UK at Hesketh James
Community Associate
Do you have the following skills, experience and drive to succeed in this role Find out below.
Location:
Manchester city centre
Salary Package:
£24,960 per annum
Monday to Friday – Daytime hours – NO EVENINGS OR WEEKENDS
We are recruiting an exceptional Community Associate to join an impressive workspace operation in Manchester. This is a varied and
exciting
role where you will act as the face of the business to members and private office clients assisting with enquiries, bookings, administration and events.
The Client:
* Our client is a
forward-thinking
company, renowned for creating cutting edge design, unique,
modern
and flexible work spaces.
* They take pride in delivering first class customer service to both their clients and visitors to their centres.
* They are huge believers in promoting from within and provide fantastic opportunities to build a career within their business.
The ideal candidate:
* You will be an outgoing, customer focused receptionist as well as a fantastic host and face of the business.
* You will ideally have experience in an admin / reception customer faced role or within the hospitality sector.
* We are looking for a
brand ambassador
for the company that is always looking to exceed guest expectation.
* You will be a strong communicator with the ability to communicate at all levels and build rapport with regular tenants and visitors alike.
* You will be IT literate and have excellent
communication skills
, both written and verbal with strong administration skills.
* You will be well presented, have a positive energy and welcoming demeanour.
Responsibilities
* Host duties – Meeting and greeting visitors as they enter the building.
* Providing show arounds for potential tenants and guests.
* Accurately recording calls and visits and ensuring messages are passed to the correct people in a timely manner.
* Driving the Guest Services offering.
* Accountable for driving customer experience and becoming the first point of contact for tenants and visitors within the building.
* Assisting members and visitors with any day-to-day needs
Benefits:
* Continual progression and development with one of the fastest growing businesses in the workspace sector.
* 25 days annual leave
* Birthday off
* 1
wellness
day per year
* Long service awards
* Travel loans
* A
competitive salary
plus a range of excellent company benefits.
To apply
for this vacancy, please forward your CV, ideally in word format. If this vacancy isn’t quite what you are looking for, please visit our website for further opportunities
Title: Community Associate, Customer Service/HelpDesk
Company: Hesketh James
Location: Manchester, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Front Desk/Receptionist, Admin Assistant, Office Administrator/ Coordinator), Administrative/Clerical (Front Desk/Receptionist, Admin Assistant, Office Administrator/ Coordinator)
