Overview
Construction Administrative Assistant Jobs in Spokane Valley, Spokane, WA at Custom Energy Consultants
Job Overview
We are currently seeking a full-time, organized and detail-oriented Administrative Assistant to join our expanding team in Somerville, NJ. The Administrative Assistant will have the freedom to play a pivotal role in managing various aspects of our installation projects, including handling customer calls, scheduling appointments, and overseeing contract administration. This position requires strong analytical skills, excellent communication, strong follow-through, and the ability to multitask effectively.
About Us:
Perfect Connections Security Systems is a trusted provider of security solutions, serving residential and commercial clients with top-tier security and automation services. We are seeking a dedicated Customer Support & Administrative Coordinator to join our team in our Somerville, NJ office. This role is crucial to ensuring smooth daily operations, superior customer service, and efficient administrative processes.
Key Responsibilities:
✅ Customer Service & Communication
Handle inbound customer calls and inquiries with professionalism and efficiency.
Assist customers with scheduling service appointments and general account inquiries.
Coordinate with technicians to ensure seamless scheduling and project execution.
✅ Administrative & CRM Management
Maintain and update customer information within internal systems and our CRM database.
Oversee contract administration, including entering new customer data and tracking service agreements.
Generate and analyze monthly reports, including the sales audit process, to ensure data accuracy.
✅ Cross-Training & Operational Support
Gain knowledge in other business functions to provide support where needed.
Assist with general office tasks and contribute to the overall efficiency of the company.
Who You Are:
Organized & Detail-Oriented: You have excellent attention to detail and can manage multiple tasks efficiently.
Customer-Focused: You have strong communication skills and enjoy providing top-notch service.
Tech-Savvy: You’re comfortable using CRM systems, Microsoft Office, , and other business software.
Team Player: You thrive in a collaborative environment and are eager to cross-train in various areas.
Problem-Solver: You’re proactive and capable of thinking on your feet to resolve customer or administrative issues.
Qualifications:
Prior experience in customer service, administrative support, or a related field preferred.
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Experience with CRM software is a plus.
Ability to work in a fast-paced, team-oriented environment.
What We Offer:
Competitive compensation and benefits.
Health Benefits
401K
401k Matching
Paid Time Off
A collaborative and supportive team environment.
Opportunities for learning and professional growth.
If you’re looking for a role where you can combine customer service with administrative responsibilities while being a valued part of a growing security company, we’d love to hear from you!
Job Type: Full-time
Pay: $19.00 – $24.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Customer support: 1 year (Required)
Ability to Commute:
Somerville, NJ 08876 (Required)
Work Location: In person
Title: Construction Administrative Assistant
Company: Custom Energy Consultants
Location: Spokane Valley, Spokane, WA
