Overview
CSR-Customer Service Representative Jobs in Richmond, British Columbia, Canada at Lifemark
Customer Service Representative
Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and
holistic approach
to provide our patients with the highest level of quality and
compassionate care
.
As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills.
Your work experience demonstrates success in providing customer service and strong administrative support.
Anticipated
Work Schedule:
Monday From:
06:30:00 AM To: 3:00:00 PM
Tuesday From:
06:30:00 AM To: 3:00:00 PM
Wednesday From:
06:30:00 AM To: 3:00:00 PM
Thursday From:
06:30:00 AM To: 3:00:00 PM
Friday From:
06:30:00 AM To: 3:00:00 PM
Responsibilities include:
Answering the telephone, greeting, and assisting clients
Responding to inquiries and helping clients with problems
Processing incoming and outgoing mail, courier and faxes
Providing administrative support under the direction and support of the office manager and clinic director
Monitoring and ordering office and clinic supplies
Assisting with photocopier/fax maintenance
Qualifications:
In-person and Telephonic customer service experience, ideally from a medical clinic setting
Understanding of medical terminology is an asset
Health-related educational background is preferred
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups:
Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at
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Title: CSR-Customer Service Representative
Company: Lifemark
Location: Richmond, British Columbia, Canada
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual), Administrative/Clerical
