Overview
Customer Account Coordinator Jobs in Modesto, California, USA at Georgia Pacific
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator supporting our Modesto, CA box plant facility. This position acts as a primary liaison between our sales team, internal departments, and customers. The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
Location: This role is fully onsite at the Modesto location.
Our Team
Our team is a well-rounded and developed team with a high level of experience and knowledge with corrugated boxes. CSRs thrive on efficiency and communication in a fast-paced environment. We are looking for someone to join our team who takes pride in their work and can handle a fast-paced working environment!
What You Will Do
Manage customer accounts through proactive communication via phone and email, as well as collaborate with internal teams to ensure customer satisfaction.
Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data.
Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
Coordinate shipments of products with the shipping department.
Coordinate with Quality Assurance to follow up on customer feedback and identify root causes to offer solutions.
Manage inventories for effective production review and planning.
Perform accounts payable/receivable duties.
Who You Are (Basic Qualifications)
2 years of customer service experience.
Proficiency in Excel and Outlook.
Experience with record-keeping management/documentation.
Flexibility to work a schedule needed to support the business, including overtime and weekends as needed.
What Will Put You Ahead
Administrative experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments.
Corrugated or packaging industry experience.
Associate’s degree or higher.
Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing.
Working knowledge of KIWI, our internal system.
Compensation:
For this role, we anticipate paying $26 – $29 per hour. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Equal Opportunities
Equal Opportunity Employer
, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. #J-18808-Ljbffr
Title: Customer Account Coordinator
Company: Georgia Pacific
Location: Modesto, California, USA
Category: Customer Service/HelpDesk, Administrative/Clerical
