Overview
Customer Care Representative (Administrative Assistant III) Jobs in Fairfax, VA at Fairfax County Government
Job Overview
We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will have experience in office management within a healthcare setting, preferably in a hospital environment. This role requires strong leadership skills, attention to detail, and the ability to manage multiple tasks efficiently. Familiarity with systems such as Epic and Dentrix, along with knowledge of JCAHO standards and HIPAA regulations, will be essential for success in this position.
Duties
Manage the overall operations of the office, ensuring smooth workflow and efficiency.
Oversee human resources functions including recruitment, onboarding, and employee relations.
Maintain compliance with healthcare regulations including HIPAA and JCAHO standards.
Implement and manage financial management processes, including budgeting and expense tracking.
Coordinate scheduling and appointment management for staff and patients using systems like Epic and Dentrix.
Develop and maintain office policies and procedures to enhance operational effectiveness.
Serve as a point of contact for internal teams and external stakeholders regarding office-related inquiries.
Ensure that all office systems are functioning optimally and troubleshoot any issues that arise.
Requirements
Proven experience in office management, preferably in a hospital or healthcare setting.
Strong understanding of healthcare systems such as Epic and Dentrix.
Knowledge of JCAHO standards, HIPAA regulations, and human resources best practices.
Excellent organizational skills with the ability to manage multiple tasks simultaneously.
Strong communication skills, both verbal and written, to effectively interact with staff and patients.
Proficient in financial management practices to support budgeting processes.
Ability to work independently as well as part of a team in a fast-paced environment.
Job Type: Full-time
Pay: From $27.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
Work Location: In person
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Title: Customer Care Representative (Administrative Assistant III)
Company: Fairfax County Government
Location: Fairfax, VA
