Overview
Customer Service Admin Support Jobs in Albuquerque, NM at Truly Nolen of America, Inc.
JobID: 6689
Position Type:
Secretarial/Clerical/Administrative Assistant- Grade 2
Date Posted:
6/12/2025
Location:
Danbury High School – West Campus
Job Summary:
The Main Office Reception and Attendance Administrative Assistant serves as the first point of contact for students, staff, families, and visitors. This position plays a key role in maintaining a welcoming school environment while supporting daily attendance tracking and administrative operations. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and interpersonal skills.
Key Responsibilities:
Front Desk & Visitor Management
Greet and assist students, families, staff, and visitors in a friendly, professional manner.
Answer and direct phone calls, take accurate messages, and respond to inquiries efficiently.
Manage visitor check-in procedures and ensure compliance with district security protocols.
Maintain a calm, welcoming, and orderly front office environment.
Attendance Monitoring & Reporting
Track daily student attendance, late arrivals, early dismissals, and absences in PowerSchool.
Follow up on unverified absences by contacting families in a timely manner.
Generate and distribute daily and weekly attendance reports as required by school administration.
Work closely with teachers, administrators, and support staff to ensure accurate attendance records.
Administrative & Clerical Support
Organize and maintain office files, including confidential records.
Distribute daily mail, announcements, and memos to appropriate staff.
Assist with copying, scanning, data entry, and general clerical duties.
Support the preparation of reports, letters, and documents using Microsoft Office and Google Workspace tools.
Office Coordination & Communication
Maintain a master calendar of daily school events, staff schedules, and attendance-related deadlines.
Coordinate student sign-ins/outs for appointments or early dismissals.
Support communication efforts between the school and families regarding attendance issues and office updates.
Handle routine interruptions and emergencies with professionalism and discretion.
Professionalism & Confidentiality
Maintain a positive and respectful attitude in all interactions.
Serve as a role model for students and staff through punctuality, reliability, and work ethic.
Maintain confidentiality of student and staff records in accordance with district policies and legal guidelines.
Required Qualifications:
High school diploma or equivalent.
One (1) to two (2) years of experience in clerical, administrative, or school office work.
Proficiency with PowerSchool or similar student information systems (or willingness to learn).
Strong computer skills including Microsoft Office Suite and Google Workspace (Docs, Sheets, Slides).
Excellent verbal and written communication skills.
Ability to multitask, prioritize, and remain organized in a busy front office.
Friendly, professional demeanor and the ability to interact effectively with a diverse community.
Strong attention to detail and ability to manage time-sensitive data accurately.
Willingness to develop additional skills relevant to school office operations.
Bilingual in Spanish or Portuguese preferred
Reports To:
Assigned School Administrator or Designee
WORKING CONDITIONS:
Grade 2 with benefits/46 weeks.
Salary in accordance with UPSEU Bargaining Unit Contract
Application Procedure:
Apply Online
All applicants must apply online at www.danbury.k12.ct.us
Show more
Title: Customer Service Admin Support
Company: Truly Nolen of America, Inc.
Location: Albuquerque, NM
