Overview
Customer Service/Administrative Assistant Jobs in Geneva, IL at Venture USA
Full Job Description
Customer Service and Administrative Assistant Job Description
Company Summary
Venture USA provides business operations support, accounting/bookkeeping, and consulting services to not US companies that are exploring opportunities and/or have established dedicated business operations to serve and expand their presence in the USA marketplace. Venture USA Clients operate mainly in those industries / sectors: Consumer Goods, Food, Industrial Machineries, etc.
Key Duties
Customer care / Customer Support via email, phone, web app
Order Processing/Data Entry (ex: QuickBooks, ecommerce web app)
Administrative Tasks
Resolve customers concerns related to products and services provided in the US by Venture USA customers
Reporting issues and questions to managers if necessary
Prepare product and customer reports by gathering data collected during customer interactions
Supporting Client in trade exhibitions if necessary
May need to travel to our Itasca office from time to time
Key Skill Sets
Personable and attentive
Familiar with tasks related to Operations & Customer Care
Maintain a positive attitude and calmly respond to customers complaints
Strong interpersonal skills
Strong verbal/written communicator
Highly organized
Able to multitask
Able to prioritize under pressure
A responsible problem solver
Reliable, trustworthy, and independent
Efficient and accountable.
Job Requirements
Microsoft Office Programs (mandatory)
Compensation Range
Full Time, Monday-Friday 7am – 4 pm or 8am – 5pm
2 Weeks Paid Time Off + Paid Holidays (per company schedule)
401K Plan
Salary range $35K-$45K
Interested? Please contact:
Marikate Marchand, Business Manager
Venture USA LLC
65 North River Lane, Suite 209
Geneva, IL 60134
P 630.208.1816 / F 630.208.1993 / venture-usa.com
Job Type: Full-time
Pay: $35,000.00 – $45,000.00 per year
Benefits:
401(k)
Paid time off
Weekly day range:
Monday to Friday
Work setting:
In-person
Office
Work Location: In person
Title: Customer Service/Administrative Assistant
Company: Venture USA
Location: Geneva, IL
Category:
