Overview
Customer Service Administrator Position Jobs in Toronto, Canada at Mobile Auto Solutions, LLC
Assured Automotive is hiring a Customer Service Administrator to deliver exceptional service while performing essential administrative functions. Your interaction will ensure a seamless experience for every customer.
As a Customer Service Administrator, you’ll work directly with customers, helping them navigate their needs while managing vital administrative tasks. With a focus on enhancing customer relations and achieving facility KPIs, your role will involve coordinating rental and towing services, confirming appointments, and reconciling repair orders. Your contribution is key to our continued operational excellence.
Key Responsibilities:
• Ensure adherence to the WOW (Wow Operating Way) plan
• Provide energetic greetings to customers in all interactions
• Manage confirmations for rentals and towing requests
• Communicate updates with customers and insurance personnel
• Reconcile repair orders prior to closing
Requirements:
• High school diploma or equivalent
• One year of experience in customer service
• Excellent verbal and written communication abilities
• Strong attention to detail and multitasking capabilities
• Valid driver’s license required
Join us in providing exceptional customer service while contributing to the success of Assured Automotive.
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Title: Customer Service Administrator Position
Company: Mobile Auto Solutions, LLC
Location: Toronto, Canada
Category: