Overview
Customer Service Aide/Dhs Scanning Jobs in Cranston, Rhode Island, USA at RI.gov
Position: CUSTOMER SERVICE AIDE (DHS) CENTRAL SCANNING
GENERAL STATEMENT OF DUTIES: Within the Department of Human Services (DHS), to make digital copies of documents, ensure quality of original submission and review digital document copies, to perform filing and indexing of digital copies, to process bulk mail, reprint and send damaged mail to customer, process overflow documents from field or other DHS offices; to verify and/or change nonfinancial data collection information of customers in the eligibility system;
to perform clerical duties; and to do related work as required.
SUPERVISION RECEIVED: Works under the general supervision of a superior with latitude to exercise independent judgment while following clearly prescribed procedures; general instructions are received at the beginning of each new task; detailed instructions are received as to performance of unfamiliar tasks; work is subject to review for accuracy and completeness and conformance to established policies and procedures.
SUPERVISION EXERCISED: Usually none.
KNOW LEDGES, SKILLS AND CAPACITIES: A working knowledge of office practices; the ability to work independently or in collaboration with others in a team; the ability to adapt to changing tasks and sudden changes in priorities based on work flow; a demonstrated ability for attention to detail; proficiency working on computer equipment including multiple monitors; the ability to comprehend and carry out simple directions, both oral and written;
basic computer skills; a working knowledge of Microsoft Word and Excel as required to perform the duties; and related capacities and abilities.
EDUCATION AND EXPERIENCE:
Education: Graduation from high school or high school equivalency (GED);
Experience: Employment in a position involving the performance of simple routine repetitive clerical work.
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Title: Customer Service Aide/Dhs Scanning
Company: RI.gov
Location: Cranston, Rhode Island, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Clerical, Admin Assistant, Healthcare Administration)
