Overview
Customer Service Rep / Administrative Specialist – Full Time Temporary Jobs in Prescott, AZ at City of Prescott
Full Job Description
ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY
Customer Service Rep/Admin Specialist
Community Development Department
Full-time Temporary
Hiring Range:$19.55 to $24.44
FLSA Status:Non Exempt
Pay Grade:105
Full Hiring Range:$19.55 to $29.33
Deadline to Apply:05/01/2024
(First review of applications will be on 04/15/2024)
Benefits Summary:
Major Benefits for Full-Time Temporary Employees:
Accrued paid sick time
Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
Free family coverage for select medical and dental plans
Pension and long-term disability through Arizona State Retirement System, click here for more details
Supplemental benefits such as deferred compensation plans and additional life insurance
Position Summary:
Under direct supervision of the Development Services Supervisor, and general supervision of the department leadership team (Planning Manager/Chief Building Official/Director), performs a variety of customer service-related functions for both internal and external customers. Receives, reviews, verifies, intakes and distributes building permit and planning project applications and plan sets for internal and agency review, including the cross-check of supporting documents for proper form, sufficiency of information, and general conformance with application requirements, Land Development Codes, and various City Codes and Ordinances.
Essential Duties:
This list of tasks is illustrative only and is not a comprehensive listing of all functions and duties performed by positions in this class. All essential functions fall under an administrative skill set, with focus on the processes that support local development, and in particular the areas of building and land development.
Assists customers in a professional and friendly manner in the submittal, processing, and successful review of building permit and planning project applications; receives and processes payments for development applications/building permits. Receives, logs and routes plans and reports; reviews and confirms complete permit and project applications and supporting documents upon intake. Tracks plan review process and monitors status of plan reviews as needed to assist with customer inquiries and overall permit and project progress.
Serves as one of several primary contacts within the department for telephone, email, and in-person requests from builders, contractors, engineers, architects, and the general public. Retrieves data from computer or hard copy files, answers and documents questions, and provides administrative support to the Permitting group and the Planning Division.
Files, manages, and maintains construction drawings received in electronic formats, and assists with departmental records retention and public records requests as needed.
Position will cross-train with other departments involved in private development plan review, permitting and inspections.
Qualifications:
Education and/or Experience:
Education and/or experience equivalent to a minimum of three (3) years full-time administrative experience, including heavy contact with the public, customer service, and a demonstrated ability in working with computer programs including word processing, spreadsheets, database and desktop publishing applications,OReducation and/or experience equivalent to two (2) years college course work in one or more of the following areas: architecture, planning, …
Title: Customer Service Rep / Administrative Specialist – Full Time Temporary
Company: City of Prescott
Location: Prescott, AZ
Category:
