Overview
Customer Service Representative Jobs in Miami – Florida – USA at Adecco US, Inc.
Position: Customer Service Representative I
Adecco is assisting their client with their search for Customer Service Representatives.
** Type:
** 40hrs/wk. Contract
*
*Start Date:
1-2 weeks.**
*
*Location:
Miami (Cutler Bay- 33157) On
– Site- REQUIRED**
** Pay: $*
* ** 16.00**
** Duration:*
* ** Temp-to-perm – based on attendance and performance **
** Shift:*
* ** Training
Schedule:
8:00a-5:00p ET M-F for 4 weeks on-site
** Shifts will be determined during training – available shifts are:
11:00am to 8:00pm
12:00pm to 9:00pm
1:00pm to 10:00pm
*
*Description:
**
** Primary Job Account abilities/Responsibilities**
– Files claims by collecting pertinent information from customers.
– Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
– Follows standard screens/scripts to perform most tasks, the ability to navigate a computer-based system, maintains and updates company records as needed.
– Processes and determines coverage by reviewing forms and other applicable records.
– Maintainsprofessionalismand effectively interacts with all contacts, both internal and external.
– Maintains department quality standards and performs job duties as directed by supervisor
** Other
Requirements:
**
– Excellent Customer Service skills
– Excellent verbal and writtencommunication skills
– Basicproblem-solving skills
– Experience with Microsoft based programs and computer products
– An acuteattention to detail/accuracy and effective note taking/documenting skills
– Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs.
** Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees theflexibilityto choose the type of coverage that meets their individual needs. Availablepaid leavemay include PaidSick Leave, where required by law; any otherpaid leaverequired by Federal, State, or local law;
and Holiday pay upon meeting eligibility criteria.**
** IMPORTANT:
** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you mustApply Now.
** Pay Details:** $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees theflexibilityto choose the type of coverage that meets their individual needs. In addition, our associates may be eligible forpaid leaveincluding PaidSick Leaveor any otherpaid leaverequired by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
#J-18808-Ljbffr
Title: Customer Service Representative
Company: Adecco US, Inc.
Location: Miami – Florida – USA
Category: Customer Service/HelpDesk, Administrative/Clerical
