Overview
Customer Service Representative Jobs in Bloomington – Indiana – USA at Sun Technologies, Inc.
Job Title :
Customer Service Representative Required Skills :
Typing: 35-40
WPM and 2-3 years? experience with all Microsoft Office suite i.e. Excel, word, Power point etc. Location :
Bloomington,Indiana
** Job Description**
* Handling patients, referral sources, and administrative department inquires
* Communicating with insurance companies and/or prior authorization requests
* Entering patient information into a customer information system
* Ensuringcustomer satisfactionand assisting them with issues/concerns related to their health
* Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers
* Developing knowledge of customer needs and trends to improvecustomer satisfactionand loyalty
* Becoming educated in qualifications of multiple insurances to ensure clean order intake
* High school diploma or GED required
* Minimum 1 year of Customer Service
* Ability to convey a positive and professional image to customers and employees
* Maintain composure in high-pressure situations
* Capable of following an issue through to its conclusion
Experience : 2+ years
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Title: Customer Service Representative
Company: Sun Technologies, Inc.
Location: Bloomington – Indiana – USA
Category: Customer Service/HelpDesk, Administrative/Clerical
