Overview
Customer Service Representative/Order Entry Jobs in Fremont, CA at KNIGHTSBRIDGE PLASTICS INC.
Full Job Description
Job Summary
Provide courteous and professional customer service over the phone and in person to all vendors, customers, and visitors. Maintaining new sales orders, change orders, materials, and general office supplies.
Responsibilities and Duties
Greets visitors and answers phones
Data enter sales orders and change orders
Maintain materials inventory for new sales order and change orders
Conduct order confirmations
Assist with customer orders and shipping schedules
Conduct follow-up calls/e-mails for orders
Maintain customer files (creating, sorting, & filing documents/file folders)
Maintain general office supplies
Assist in facilitating company events and shows
Assist and act as back up when needed
Type letters, memos, and correspondences
Purchase materials, parts or other items as needed.
Quote current jobs and new jobs
Create reports as needed
Conduct audits as needed
Work in an effort to promote quality and safety
Ensure the highest possible product quality and adherence to ISO and/or other standards.
Overtime as needed on a project by project basis
Other job duties as assigned
Required Experience, Skills and Qualifications
Minimum 1-2 years experience in Customer Service.
Excellent verbal and written communication skills.
Intermediate computer skills including knowledge of Outlook, Word, Excel, PowerPoint and Internet.
Takes direction easily.
Organizational skills.
Detail Oriented.
Ability to multi-task and prioritize tasks.
Neat appearance.
High School graduate and/or equivalent job-related experiences, preferably in a manufacturing environment
Minimum of 2 years experience in an office environment
Speak, read, and write English to be easily understood.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to interpret a variety of instructions furnished in written, oral, and/or blueprint format.
Requires excellent hand/eye coordination, manual dexterity, good vision, and attendance.
intermediate computer skills to include, but is not limited to Windows, Microsoft Office, Word, Excel, PowerPoint, Outlook, Internet browsing, and 10-key by touch.
Benefits
Medical, Dental, Vision, Life, 401K, Holidays, Paid Vacations and Sick time.
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
1 year
2 years
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 2 years (Preferred)
Data Entry: 2 years (Preferred)
Receptionist: 1 year (Preferred)
Language:
English (Required)
Work Location: In person
Title: Customer Service Representative/Order Entry
Company: KNIGHTSBRIDGE PLASTICS INC.
Location: Fremont, CA
Category:
