Overview
Customer Service Representative-Patient Care Rep- and Schedules Jobs in Fort Myers – Florida – USA at Lee Health
Position: Full Time-Customer Service Representative-Patient Care Rep-Various Locations and Schedules Available
Location:Lee Physician Group Offices
Department:Varies
Work Type:Full Time
Shift:1 / 6:30:00 AM to 7:00:00 PM / Shifts will vary on office
Minimum to Midpoint Pay Rate:$15.64 – $18.75 / hour
Summary
Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptionalbenefits package(including up to 5% retirement match and college tuition reimbursement after a year with Lee),career growth, work/life balance, and a marketcompetitive salary.
This posting is for all Lee Physician Group Full Time Customer Service Rep roles.
Schedules and locations will vary.
Please include your most up to date resume with employment dates for consideration for the Customer Service Rep roles
This role isin officeandpatient facing
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.
Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational
Requirements
Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or
High School Diploma or Equivalent Required Experience
Requirements
Minimum Years Required
Area of Experience
Required/
Preferred
and/or
Less than 1 Year Clerical/Administrative Required and Insurance Preferredor Customer Service Preferred Additional
Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure
Requirements
Licenses
Required/
Preferred
and/or
Not Required Certifications/Registration
Requirements
Certificates/Registrations
Required/
Preferred
and/or
Additional
Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:
FL:
Fort Myers
Title: Customer Service Representative-Patient Care Rep- and Schedules
Company: Lee Health
Location: Fort Myers – Florida – USA
Category: Healthcare, Administrative/Clerical
