Overview
Customer Service Specialist (JLPT N1) Jobs in Federal Territory of Kuala Lumpur, Malaysia at Devloit
Title: Customer Service Specialist (JLPT N1)
Company: Devloit
Location: Federal Territory of Kuala Lumpur, Malaysia
Handle and resolve complex escalated customer cases.
• Provide support through phone, email, and chat channels.
• Conduct root cause analysis and identify process improvements.
• Collaborate with stakeholders to enhance customer experience.
• Maintain quality standards and accurate documentation.
Business-level Japanese and English proficiency
Monday to Friday 9AM-6PM.
First 3 months: Work From Office.
After probation: WFH Monday & Friday; Office Tuesday, Wednesday & Thursday
