Overview
Data Entry/Administrative (Dental | Medical) Jobs in Inglewood, CA at Dawson
Date: Mar 21, 2025
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Administrative Assistant III
Job Title: Administrative Asst III
Agency: Health & Human Services Comm
Department: Professional Review
Posting Number: 4330
Closing Date: 04/04/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-A-13
Salary Range: $3,599.81 – $3,599.81
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes:
0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS
Performs complex administrative support Performs advanced administrative support and technical program assistance at the direction of the unit managers. Responsible for the management and assignment of applications. Performs database management and entry. Performs telephone coverage via the provider licensure and certification call center. Provides basic and intermediate level instructions and information to callers. Prepares routine correspondence. Processes incoming mail and faxes and distributes or emails to appropriate staff. Coordinates meetings and scheduling on behalf of the unit manager. Performs other duties as assigned or required to meet the mission and goals of the department.
Essential Job Functions:
Administrative Tasks: Provides administrative support to the unit manager. Processing mail and faxes. Preparing correspondence. Coordinating and scheduling meetings. (20%) Application Assignment: Responsible for the management and assignment of applications. This includes, but is not limited to, assigning applications to specialists, reviewing applications with payment pending for accuracy, and ensuring workflow of applications. (35%) Database Management: Ensures critical information into various systems to facility licensure. Maintains and updates application and license data in the Texas Unified Licensure Information Portal (TULIP). (10%)
Customer Service: Interprets and communicates licensing requirements to internal and external stakeholders, orally and in writing. Provides highly complex technical assistance and consultation regarding program requirements and resolves customer concerns. Provides rule and policy interpretation to applicants, their representatives, and the general public. Provides oral and written customer service, answers program rule and policy questions, and provides information relative to the licensure and processing. (20%) Other Duties as Assigned: Performs other duties as assigned in order to ensure services are provided. Willingly completes other duties as assigned within time frames and minimum standards established by supervisor at the time of the assignments. Obtains supervisor clarification and assistance as needed to complete task. (10%) Performs other duties as assigned by Management team including administrative functions and/or serving in a supporting capacity for other Long-term Licensure units. (5%)
Knowledge Skills Abilities:
Knowledge of office practices and administrative procedures.
Knowledge of policies, functions, and operations of governmental agencies.
Skill in interpreting policies and procedures.
Skill in standard office equipment and use of computers and programs such as Microsoft Outlook, Word, Excel, PowerPoint, Visio, and Access.
Skill in written and verbal communication.
Skill in developing reports, charts and documents. Experience developing and formatting tables, graphs, and diagrams.
Skill in effectively organizing, tracking and developing written and electronic documents.
Skill in maintaining confidential information.
Ability to set-up and maintain complex filing systems.
Ability to implement administrative procedures.
Ability to communicate effectively.
Ability to work independently within the context of role expectations and responsibilities.
Ability to deal effectively and courteously with staff and the public through telephone, e-mail and personal contact.
Ability to evaluate problems and implement effective solutions, with minimal supervision.
Ability to communicate and delegate assignments to higher level staff, on behalf of supervisor.
Ability to quickly adapt to fast-changing priorities and maintain productivity levels.
Registration or Licensure Requirements:
NA
Initial Selection Criteria:
Experience with office practices and administrative procedures. Experience with office software including Word, Excel, and PowerPoint.
Additional Information:
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor’s Office – Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
Title: Data Entry/Administrative (Dental | Medical)
Company: Dawson
Location: Inglewood, CA
