Overview
Database Administrator Jobs in Gravesend, UK at Reed
Service
NOW Administrator
Location:
Kent DA13 Contract type:
Permanent Salary: £24,000 – £28,000 dependent upon experience
Role Overview :
My client are looking for a highly organised individual to monitor and manage their Service Now system. The role is responsible for controlling workflow within agreed SLAs, coordinating the engineering team, and ensuring smooth operational execution.
Key Responsibilities:
Monitor the Service Now platform and ensure tasks are completed within SLA time frames. Schedule work for engineers and allocate resources efficiently. Arrange travel and accommodation for engineers as required. Prepare monthly costing sheets ready for billing. Manage stock and maintain appropriate stock levels. Attend all weekly maintenance meetings to review workflow and scheduling. Lead and manage the engineering team to ensure optimal performance.
Skills & Requirements:
Experience with Service Now administration or workflow management. Strong organisational and planning skills. Excellent communication and team management abilities. Ability to prepare reports and costing sheets accurately. Experience coordinating field-based engineers and logistics is preferred.
Title: Database Administrator
Company: Reed
Location: Gravesend, UK
Category:
