Overview
Dental Office Manager Jobs in Brentwood – California – USA at Delta Bay Dental Group
About Us:Delta Bay Dental Group is a thriving andpatient-focuseddental practice committed to delivering exceptional oral care. We are currently seeking a skilled anddynamicDental Office Manager tojoin our team, embrace our core values and play a key role in the smooth and efficient operation of our practice.
Position Overview:As a Dental Office Manager, you will be responsible for overseeing the day-to-day administrative and operational functions of our dental office. You will play a vital role in ensuring a positive WOW patient experience, managing & inspiring office staff, and contributing to the overall success of our practice.
Key Responsibilities:
AdministrativeLeadership:
Supervise and lead office staff, fostering a positive andcollaborative workenvironment.
Oversee daily office operations, including appointment scheduling, patient registration, and billing processes.
Clearly communicate with back staff to ensure back to frontcollaboration.
Implement and enforce office policies and procedures to ensure compliance and efficiency.
Patient Experience:
Ensure a welcoming and comfortable atmosphere for patients.
Handle patient inquiries, resolve concerns, and maintain excellent patient relations.
Coordinate with clinical staff to optimize appointment scheduling and manage patient flow.
Financial Management:
Manage billing and insurance processes, ensuring accurate and timely submissions.
Monitor accounts receivable and implement strategies to maintain our collections at 99+%.
Collaborate with the team leaders to develop and adhere to the office budget.
Present financing options to patients with high dollar treatment plans.
Team Development:
Recruit, train, and supervise office staff, fostering a high-performance culture.
Organize office playbooks and systems to ensure consistent andefficient operations.
Conduct regular staff meetings to communicate updates, address concerns, and promoteteamwork.
Provide ongoing training to ensure staff members are well-equipped to perform their duties.
Qualifications:
Possess a genuine and contagious enthusiasm for the success and well-being of others.
Proven experience as a Dental Office Manager.
Strong knowledge of dental office procedures, billing, and insurance processes.
Excellentleadershipand interpersonal skills.
Proficiency in Eaglesoft and Microsoft Office Suite.
Exceptional organizational andmultitaskingabilities.
Excellent grasp of the English language.
Strongcommunication skills.
Team management skills.
Conflict management skills.
Attention to detailand thoroughness.
Education and Certification:
Dental office management certification is a plus.
Bachelor’s degree in business administration, healthcare management, or a related field preferred.
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Title: Dental Office Manager
Company: Delta Bay Dental Group
Location: Brentwood – California – USA
Category: Administrative/Clerical, Dental
