Disabled Students Programs and Services Assistant

Overview

Disabled Students Programs and Services Assistant Jobs in Pleasant Hill, CA at Contra Costa Community College District

Job Overview

This position is a multi-functional position that serves as an organizational and problem-solving contact in the office setting. Under supervision, supports staff, management, and/or medical personnel with executing specific duties essential to the service or business being provided by the department/office. These duties may include data entry, billing, recordkeeping, correspondence, patient contact, registration, time/attendance, scheduling of staff, contractors, patients, or customers, and monitoring/upkeep of equipment, technology, and/or supplies. May conduct and oversee clerical duties including answering of telephones, routing of incoming calls, problem resolution, and customer service. Other duties of a clerical nature essential to the specific business unit may also be included as assigned.

Job Requirements

High School Degree
Computer proficiency in MS Office
Medical terminology
Verbal & written communication
Customer service
Negotiation skills
Independent thinker
1-2 years experience Clerical in a related field

Job Responsibilities:

Other Job-Related Information

Working Conditions

Climbing – Occasionally
Hearing: Conversation – Consistently
Hearing: Other Sounds – Occasionally
Kneeling – Occasionally
Lifting 50+ Lbs. – Rarely
Lifting <50 Lbs. - Frequently Pulling - Occasionally Pushing - Occasionally Reaching - Consistently Sitting - Consistently Standing - Frequently Stooping - Frequently Talking - Consistently Use of Hands - Consistently Color Vision - Frequently Visual Acuity: Far - Frequently Visual Acuity: Far - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community Show more Title: Disabled Students Programs and Services Assistant

Company: Contra Costa Community College District

Location: Pleasant Hill, CA