Overview
Dispatch/Front Desk Scheduler Jobs in Oceanside, California, USA at Ultimate Staffing
This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$22.00/hr – $24.00/hr
The person in this role will be acting as the first point of contact for incoming service requests, collecting detailed information from customers, prioritizing issues based on urgency, and assigning tickets to the appropriate technical support team members. You will be effectively coordinating the flow of work to ensure timely resolution while keeping customers informed of progress.
Key Responsibilities:
Answer and direct phone calls professionally.
Handle 30-40 calls on a busy day.
Great sense of urgency when customers call – understand what is most important.
Not afraid to get up and go ask higher ups for help/questions.
Manage office correspondence and emails.
Schedule appointments and customer visits.
Maintain organized filing systems.
Prepare and edit documents and reports.
Perform other administrative duties as needed.
Required skills:
Problem-solving abilities
Organizational skills
Technical knowledge
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Seniority
level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Administrative and Support Services
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Title: Dispatch/Front Desk Scheduler
Company: Ultimate Staffing
Location: Oceanside, California, USA
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator), Administrative/Clerical (Office Administrator/ Coordinator)
