Overview
Employee Services Officer Jobs in Greater Sydney Area at HealthShare NSW
Title: Employee Services Officer
Company: HealthShare NSW
Location: Greater Sydney Area
Classification: Administration Officer Level 4
Employment Type: Exempt Full Time for a period up to September 2026
Remuneration: Salary relative to experience and ranges from $75,176.80 to $76,897.65 per annum plus 12% superannuation
Hours per week: 38
Location: Preferred location either St. Leonards or Charlestown, however other NSW Health locations can be considered – flexible hybrid working, with regular scheduled time in the office each week
Applications Close: 11:59pm, Tuesday 12 May, 2026
Please note, this is an exempt role (has a contracted end date) and there may be opportunities for conversion to permanent employment at the same grade.
HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.
About the opportunity
As an Employee Services Officer with HealthShare NSW, you will play a vital frontline role in delivering efficient, accurate and customer‑focused employee transactional services across the organisation. Working within a high‑volume environment, you will be responsible for end‑to‑end processing of a wide range of employee, payroll, and recruitment transactions to ensure our workforce is supported throughout every stage of the employee lifecycle.
This role supports a wide range of Employee Services workforce transactions, working across multiple service areas to deliver consistent, high‑quality employee lifecycle and service delivery activities. Accuracy and timeliness are central to your work, as you will validate employee information, check data integrity, and prepare system reports to ensure compliance with awards, policies, and legislative requirements.
You will be part of a collaborative team that values quality, efficiency, and continuous learning. Your strong customer service mindset will help you build effective relationships with staff, managers, and stakeholders as you provide clear, responsive support and contribute to a positive service culture.
This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering exceptional service in a dynamic, paperless HRIS-based environment.
The specific capabilities for this role are outlined in the Position Description.
Why Work for HealthShare NSW?
HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.
Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.
We reward our employees with a terrific range of benefits, including:
- Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
- Hybrid working and flexible work arrangements: enjoy a combination of working from home and the office along with varied start/finish times, part time work and job sharing where applicable
- Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
- Wellbeing programs: access a large array of wellbeing programs designed to support your physical, mental, and emotional health
- Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
- Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community
Please note some benefits may only apply to certain employment types.
Further information on our wide range of benefits is available here.
How to apply
- Click Apply Now at the top of the job advertisement, located here: https://jobs.health.nsw.gov.au/healthshare/jobs/employee-services-officer-334723
- Attach your resume and answer the multiple-choice questions listed on the page
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words.
Additional information
- HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
- If successful following the application close date, you will be required to attend interview as well as reference checks
- Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa
- An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months
Contact information
Please contact the hiring manager listed in the job advertisement if you have any questions about this role.
For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact our Aboriginal Workforce team via the contact details listed in the job advertisement. Support is also available through the Stepping Up website.
If you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling), please contact our Diversity and Inclusion team via the contact details listed in the job advertisement, and let them know. Candidates with a disability can also use this email for confidential advice and support during the recruitment process.
View the full job advertisement:
https://jobs.health.nsw.gov.au/healthshare/jobs/employee-services-officer-334723
