Overview

Executive Administrative Assistant (New York, NY) Jobs in New York, NY at JPMorgan Chase & Co

We are looking for a dynamic and energetic Team Member to join our team at Escapology Victory Park. In this role, you will be responsible for providing excellent customer service, upselling games, and drinks, and maintaining a clean and organized work environment. You will also be responsible for leading groups of guests through the escape room experience and providing them with clues and hints as needed.

Responsibilities

Provide excellent customer service to guests in person, over the phone, and via email
Upsell games and drinks to guests
Maintain a clean and organized work environment
Lead groups of guests through the escape room experience
Provide clues and hints to guests as needed
Work with other team members to ensure a smooth and efficient operation

Qualifications

Excellent customer service skills
Ability to work independently and as part of a team
Strong organizational skills
Ability to work early mornings, late afternoons, evenings, and weekends
Ability to multi-task and work under pressure
Attention to detail
Ability to work in a fast-paced environment

Benefits

Competitive pay
Great discounts for friends and family
Paid time off
Fun and rewarding work environment
TIPS: On average $2-4 on top of hourly pay weekly

If you are a highly motivated and organized individual who is looking for a challenging and rewarding job, we encourage you to apply.

Additional Information

Hours range from 15 to 30, depending on performance and availability
Friday, Saturday, Sunday availability is required
The ideal candidate will be available to work 3 days during the week and ever weekend.
We are looking for someone who is passionate about escape rooms and customer service.
Looks great on college applications – you’ll get hands on skills and experience coordinating & leading people to success.

Our Mission Establish Escapology as the world’s premier escape game, offering fun and challenging adventures and an exceptional customer experience.

Our Games It will always be about fun, adventure and a physical and mental challenge. We’re passionate about creating the best escape games in the world that are immersive, inspiring and memorable. We will strive to lead the way in creativity, innovation and technology to constantly improve the experience. Our games will be spotlessly clean, perfectly maintained and presented, and totally reliable.

Our Employees We will always be friendly and courteous with each other. We will treat each other with respect and dignity. We embrace diversity to create a place where everybody can be themselves.

Our Customers We will fully engage with our customers to ensure that their brief moments with us will be memorable and uplifting. Respectful and honoured that they have chosen to invest their time and money in our experience, we will always go the extra mile to ensure their 100% satisfaction.

Our Venues An Escapology venue is always a warm and welcoming place full of soul, excitement and suspense. They are places where the real world can be left behind and like the games themselves, are spotlessly presented and impeccably maintained.

Our Business We will lead by example and run the business in the most efficient and collaborative way possible. We embrace innovation and change and adapt quickly to changing market conditions and opportunities. We will be bold and pioneering whilst keeping a respectful eye on the competition to constantly benchmark our progress.

Our Environment We will always strive to run the business activities with minimal impact on the environment. We will be socially aware and support the local community by engaging in charitable causes and supporting local environmental initiatives.

Job Type: Part-time

Pay: $12.00 – $14.00 per hour

Expected hours: 15 – 30 per week

Benefits:

Employee discount
Flexible schedule
Health insurance
Paid time off

Shift:

4 hour shift
8 hour shift
Day shift
Evening shift
Night shift

Weekly day range:

Every weekend

Application Question(s):

Are you able to work Fridays, Saturdays and Sundays?
Why do you want to work at Escapology Live Escape Games?
You will work every Saturday and Sunday. Every other Friday. Plus 1 to 2 more shifts. Are you comfortable with that?
This role is for 18+ years old only. Must be 18+ to sell beer and wine. Are you 18 or older?.

Work Location: In person

Title: Executive Administrative Assistant (New York, NY)

Company: JPMorgan Chase & Co

Location: New York, NY

 

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