Overview
Executive Assistant Jobs in Brooklyn, NY at Elite Learners, Inc.
Company Overview:
Since 2009, YouTheFan has been a premier destination for fan merchandise and collectibles, offering sports enthusiasts high-quality, officially licensed products. We are passionate about delivering an exceptional experience to our customers and continuously innovating within the world of fan gear. As we expand, we are looking for a highly motivated, dynamic Administrative Assistant to join our operations team.
Key Responsibilities:
Shipping and Order Fulfillment:
Shipping Labels: Accurately create and manage shipping labels for customer orders and returns.
Order Processing: Assist in the order fulfillment process, ensuring timely and accurate processing of customer shipments.
Data Entry & Content Management:
Accurately input and maintain product data, inventory, and customer information in internal databases and ERP system.
Upload or update content for various customers who have online content/sales, including product descriptions, images. Ensure content is up to date and accurately reflects available inventory.
Assist in creating and managing reports related to sales, inventory, and customer trends using Excel.
Office & Project Administration:
Provide general administrative support across the organization. Ex: order entry, invoicing, answering phones/emails, assisting with open projects.
Organizational & Operational Support:
Maintain and organize important documents, files, and records for easy access by team members.
Additional Responsibilities:
Proactively identify and suggest process improvements, especially in areas like data entry, content uploading, and order fulfillment.
Support with customer service tasks, such as addressing customer inquiries related to orders, inventory, or shipping.
Desired Experience & Qualifications:
Experience:
1-3 years of administrative, data entry, or office operations experience, with a focus on logistics, shipping, or vendor management.
Technical Skills:
Proficient in Microsoft Excel (pivot tables, VLOOKUP, formulas) and Microsoft Word.
Communication Skills:
Strong written and verbal communication skills to engage effectively with vendors, clients, and team members.
Professional phone etiquette and customer-facing communication experience.
Organizational Skills:
Excellent attention to detail with the ability to manage multiple tasks simultaneously and prioritize effectively.
Strong time management skills with the ability to work independently and manage your own workflow.
Dynamic & Independent Work Ethic:
A self-motivated individual with the ability to take initiative and work independently without close supervision.
Ability to thrive in a fast-paced environment and remain adaptable to changing priorities.
Strong work ethic and a positive, can-do attitude with a focus on team collaboration.
Problem-Solving & Critical Thinking:
Ability to anticipate challenges and proactively offer solutions, particularly related to data, shipping, or customer issues.
Customer-Focused:
Customer service experience is an advantage, with a strong emphasis on providing high-quality service and support.
Benefits:
Health, dental, vision insurance and 401(K) with employer match
Paid time off (PTO)
Dynamic and supportive work environment
Gym membership
Paid day off for birthday
Skills
Preferred
Self-Motivation
Reliability
Spreadsheets
Attention to Detail
Microsoft Excel
Behaviors
Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Title: Executive Assistant
Company: Elite Learners, Inc.
Location: Brooklyn, NY
