Overview
Executive Assistant to the Vice President for People, Culture, and Equity Jobs in Grand Rapids, MI at Grand Rapids Community College
Job Summary
We are seeking a proactive logical independent reliable detail-oriented and organized Office Administrator to join our team. The ideal candidate will be responsible for managing the daily operations of our office, ensuring efficient front desk operations, and providing exceptional support to both patients and staff. This role requires a self confident congenial capable problem solver. We look forward to meeting you to enhance your life experiences and to share our well respected practice.
Responsibilities
Manage front office operations, including greeting and checking patients in (including placing in exam rooms and straightening the room afterwards (No sharps etc)) and checkout, answering and replying to phone calls with excellent phone etiquette. We have remarkable, interesting, and friendly patients, who will become your friends as well.
Complete office management tasks, ensuring a well-organized and efficient work environment. There will be miscellaneous tasks in this category. As a small office, even gathering trash is a daily activity.
Review documentation for accuracy and completeness, particularly updating insurance, Medicare forms, medication list, and allergies.
Prepare and Maintain organization within paper patient medical records. However, there is a document storage system for old records and financial records, so occasional old records will be printed.
Assist with medical billing processes, ensuring correct insurance information, printing superbills, and follow-up on outstanding accounts.
Coordinate appointments and manage re-scheduling appointments if necessary.
Answer patient questions and relay responses by physician. This will include refills.
Complete administrative tasks, including filing, data entry, re-credentialing, insurance requests, and inventory management.
Process incoming and outgoing labs which includes a log. Call for results if needed.
Collaborate with healthcare providers to ensure seamless patient care delivery.
Requirements
Proven experience in an office administration role, preferably within a healthcare, veterinary, or dental clinic environment. Other non medical experiences acceptable.
Independent proactive problem solving ability
Logical Reasoning with efficient organizational skills
Prioritizing and triaging ability as well as thinking/planning ahead capabilities
Reliability is essential since this is an integral position
Excellent phone etiquette and communication skills combined with detailed organizational abilities to promote better time management for patient flow.
Congenial personality
Computer skills sufficient to learn a software based appointment system, check software for current insurance information, complete prior authorization forms for medication, assist in hospital re-appointments, and occasional tasks in Word or Excel
Ability to manage multiple tasks efficiently while maintaining attention to detail.
Ability to work independently as well as integral part of a team in a sometimes fast-paced environment.
If you are passionate about providing exceptional administrative support in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity!
Job Type: Full-time
Pay: $19.29 – $26.00 per hour
Benefits:
Free parking
On-the-job training
Paid training
Medical Specialty:
Dermatology
Schedule:
Monday to Friday
Application Question(s):
Are you reliable, honest, logical, motivated, detailed oriented, self confident, well organized, capable, think and plan ahead, capable of triaging/prioritizing, and a great problem solver? If not, which of these are not an easy match? What are your goals? Do you have insurance via a spouse? What have been some of your past jobs and what did you like best and worse? Where do you obtain your news? Do you know your Meyer-Briggs personality type? Hope we are a good fit!
Education:
High school or equivalent (Preferred)
Ability to Commute:
Leawood, KS 66211 (Required)
Ability to Relocate:
Leawood, KS 66211: Relocate before starting work (Required)
Work Location: In person
Title: Executive Assistant to the Vice President for People, Culture, and Equity
Company: Grand Rapids Community College
Location: Grand Rapids, MI
