Overview
Faculty Group Practice Senior Medical Secretary Jobs in New York, New York, USA at NYU Langone Medical Center
Location: New York
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care.
At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.
Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Senior Medical Secretary (35). In this role, the successful candidate performs administrative and surgical coordination tasks to support daily practice operations. This role is responsible for scheduling patient visits and procedures in collaboration with other areas within the Medical Center, handling patient phone calls, and maintaining efficient provider schedules.
Job Responsibilities:
Schedules appointments for visits, treatments, and surgical procedures.
Reviews appointment confirmation responses and manages waitlists.
Communicates to patients on upcoming scheduled visits including instructions, preparation, and forms.
Obtains authorizations for services as needed.
Answers calls and takes messages; addresses questions or routes messages to appropriate contacts in a clear and timely manner.
Handles faxes and mail.
Prepares standard letters and forms as needed.
Performs other duties as needed.
Administrative Physician and Practice Support:
Schedules surgeries in EPIC.
Prepares the daily schedule and manages the OR template.
Must be able to create and send calendar invites.
Discuss surgical appointment details which may include explaining patient’s arrival time, fasting instructions, and other expectations.
Scans all necessary documents related to the surgical appointment.
Reviews chart to ensure all required elements are in EPIC (Labs, medical clearance, EKG, etc.).
Demonstrates knowledge of the organization’s patient experience expectations and Service Standards.
Supports patient access activities (i.e., greets patients, collects information, answers questions, directs requests for assistance).
Maintains cooperative and professional relationships with physicians, nurses, and office staff.
Exercises skill in prioritizing assignments to complete work in a timely manner.
Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff.
Participates in training staff in registration and office policies and responsibilities.
Minimum Qualifications:
To qualify, you must have a High School diploma and three years of relevant medical clerical experience. Must include prior physician practice experience and knowledge of medical terminology. Light, accurate keyboarding skills required. Excellent organizational, interpersonal, and communication skills required.
Preferred Qualifications:
Background in computer literacy preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
Salary Information:
The salary range for the role is $71,159.92 – $75,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.
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Title: Faculty Group Practice Senior Medical Secretary
Company: NYU Langone Medical Center
Location: New York, New York, USA
Category: Healthcare, Administrative/Clerical
